We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the Team


The Cash Collections Team that is part of the SAP Global Finance Success is responsible for managing the collection of unpaid invoices. The main focus is on reducing the days it takes to collect an invoice, thus improving the company's cash flow, for which a series of standardized tools and processes are used in order to achieve this objective. Cash Collections, in addition to having a very close relationship with customers, works closely with various areas within the organization such as Sales, Marketing, Payment to Suppliers, Accounting and many others.


This role is characterized by well-defined and relevant tasks within the team. The collector will perform a job of high relevance for the company, having a defined and fixed client portfolio, working closely with members who are highly experienced in the task. If what you are looking for is a new challenge in a highly trained and professional team to continue developing your professional career within the Administration & Finance Department, this position is for you!


What you’ll do


Position Title: SAP Mexico Early Career Talent - Cash Collections


Location: Mexico City, Mexico (Hybrid)


Schedule: 40 HR/Week


Contract Duration: 2 Years


Responsibilities and tasks:

• 
  Manage and follow up on invoices receivable, both due and due
  
• Proactively call customers to ensure a timely payment
  
• Creation and distribution of extrajudicial collection letters within the pre-established term
  
• Investigation, analysis and resolution of discrepancies of pending invoices
  
• Close work with internal and external clients
  
• Management of a portfolio of fixed clients
  
• Escalation of cases where management is blocked to ensure the fluidity of the process
  
• Account statement reports to be sent to clients
  
• Monitoring of standard processes and use of corporate tools
  
• Respond to customer inquiries and questions about billing issued
  
• Problem solving with clients
  
• Other tasks relevant to the resolution of problematic situations that generate cash flow
  

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.


Our ideal candidate has the following attributes:

• High problem solving capacity
  
• Accounting knowledge
  
• Focus on the customer and quality
  
• High degree of communication and good handling of it (verbal and written)
  
• Work under pressure, by objectives and oriented to results
  
• Principles of security and information technology
  
• Commitment
  
• Collaboration and teamwork
  
• Analytical capacity
  
• Know how to organize and have a positive attitude such as "you can"
  

Experience and requirements:

• Be within the framework of the SAP Young Professional/Early Career Talent program (Less than 2 years of Professional experience & less than 2 years from Graduation Date)
  
• Experience in Accounts Receivable and/or related administration and finance areas
  
• Fluent written and oral English
  
• Any other language knowledge is a plus.
  

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 407641 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.