• Meeting and/or exceeding goals including, but not limited to, revenue, customer growth, and sales expenses.
• Managing forecasts, pipelines, and predictability for revenue achievement.
• Managing the entire sales life-cycle of transactions to ensure visibility into and predictability of the lead-to-close process.
• Ensuring and enabling the highest levels of professionalism.
• Acting as a Genesys representative to maintain positive relationships with all employees, customers, partners, and shareholders.
• Providing timely and positive resolution of escalated sales-related issues.
• Communicating with key customers, business partners, and executives on significant issues and accomplishments.
• Sells and promotes the sales of Genesys products to customers including negotiating prices, other concessions, and terms and conditions of the sale.
• Participates in strategic and tactical planning for the division.
• Building a relationship with key players in their customer accounts.
• Penetrating the customer account at all levels and all subsidiaries.
• Becoming a trusted advisor on Genesys products/solutions to meet the needs of their customer accounts.
• Develop and execute a territory plan to maximize revenue. Generates and achieves monthly territory forecasts, and accurately predicts revenue on a monthly basis.
• Manages escalations.
• Conducts weekly progress meetings with the sales team.
• Assists in the development of short, medium, and long-term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations.

• +6 years of sales experience within the technology industry.
• Leadership skills to lead a sales engagement.
• Be a "High Energy", results-oriented achiever, and a team player willing to work in a demanding and dynamic environment.
• Demonstrated track record in software sales.
• Excellent verbal and written communication skills: produce materials, deliver presentations, and perform general education.
• Ability to represent the company at senior executive levels.
• Able to develop proposals and manage the sales cycle with minimum supervision while providing regular updates on progress and challenges.