Mexico Job Openings
Capgemini
Systems Engineer - Amazon Connect
FULL TIME
September 5, 2024
Location: any state of Mexico
Industry - Sector: MALS
What you’ll do?
- Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
- Adhering to work instructions from team, monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes
- Strengthen understanding in maintaining security, backup, and redundancy strategies as defined by senior staff
- Strong Working knowledge of AWS. AWS console, Amazon Connect, Lex, Lambda, Dynamo DB, Cloud Front, Cognito, Cloud Watch, etc.
- Agile Methodology
- Strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies
- Experience with issues and project tools such as JIRA and Confluence
Work Underpressure, Quality at work, Results Oriented
What can YOU expect in a career with Capgemini?
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model.
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
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