About Hapik:
HAPIK is a new and fast-growing brand of fun climbing gyms, a new concept in the world of active recreation.
We strive to offer our guests a fun, safe and unique vertical experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and challenges fully secured through auto belays as well as high rope courses .
We aim at promoting education, self-confidence and well-being through active play. At Hapik, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE.”
Currently, we are seeking t in South Gate, California.
Currently, we are seeking to add to our team at our location in Yonkers, NY. HAPIK Yonkers is our flagship park in the US (our 2 other parks are located in Los Angeles and Dallas).
Job description & key responsibilities
The Team Member will work directly with Guests, ensuring a great experience while enforcing HAPIK safety standards.
All Team Members may be assigned duties in one or more area at the park at management discretion.

• Reception and snacking area.
• Orientation briefing and equipment.
• Climbing zone supervision.
• Parties and events host.

General responsibilities for all positions include, but are not limited to:

• Maintaining a safe environment.
• Providing a great customer experience.
• Maintaining a clean environment.
• Developing Park sales.
• Delivering efficient day to day operations.
• Creating a strong team culture.

Qualifications

• Customer Service and Retail Sales experience preferred.
• Amusement or hospitality experience is a plus.
• Ability to work in a fast-paced environment is a must.
• Comfortable engaging with large groups of people.

Skills & values
The right Team Member shares the HAPIK Core Values:

• Be enthusiastic: display a high level of positive energy and a wide smile to our clients. Tackle every day issue with a positive mindset.
• Be better: bring the real issue to the table to continually improve. Take the initiative and achieve results.
• Show team spirit: be proud of your team and show commitment to doing well. Communicate in a transparent and respectful manner.

Work Remotely

• No

Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Schedule:

• Day shift
• Evening shift
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Language:

• English & Spanish (Preferred)

Ability to Commute:

• Yonkers, NY 10710 (Required)

Work Location: In person