We’re hiring!

We’re Angel Host, a Canadian-based, data-driven, and tech-enabled Vacation Rental Maximization service provider that helps Property Managers and Owners worldwide outperform their market. With Angel Host taking care of pricing, reservations, channel marketing, and guest services, our clients get to focus on growth while increasing the performance of their property portfolio, and they benefit from a reduced workload. Angel Host was founded by highly experienced, award-winning entrepreneurs and hospitality operators and is supported by some of the most prominent Venture Capital Funds in the world. Our mission is to become a worldwide leader in vacation rental management. We're on the right track, currently working with 1000+ properties in the US, Canada, Mexico, the Caribbean, and Europe.


Does our mission appeal to you? Are you looking to work in a fast-paced, fun, and flexible environment with unlimited growth, happiness, and learning opportunities? Is taking part in a rapidly growing start-up full of energetic people from all over the world on your bucket list? If so, keep reading!


The position: Vacation Rental Listing Specialist

As our Listing Specialist, you will be responsible for setting up new listings and ensuring their accuracy in our property management software and on all major rental platforms we work with (such as Airbnb, Booking.com, VRBO, and Expedia).


All of these platforms change constantly, so we are counting on you to dive into a very exciting yet never-ending learning process. Being detail-oriented, resourceful, and persistent is at the core of our DNA. This is why we commit to always welcoming challenges as opportunities to improve and do better in the future. We are always looking for innovative solutions to get through daily operations while never forgetting to consider the long-term impact of our findings.


This position is for you if you are ready to jump into an energetic start-up environment where you will become an expert. Most importantly, you will have the opportunity to build a career as we work on growing the company.


Specifically, we need you to:

(Once you start in your role, your manager will assign specific tasks to you):

• Set up properties from A to Z in Guesty, our centralized property management software;
• Publish listings to all major OTAs, such as Airbnb, Booking.com, VRBO, and Expedia, and any new channel added in the future;
• Execute any bulk listing updates and complete listing changes requests;
• Ensure that all new property listings are professional, accurate, and optimized for
• performance;
• Constantly review and improve all elements of the integration & distribution process (example: improvements or modifications of the Onboarding Questionnaire to fit the needs of the channel distribution, etc.);
• Study and learn platforms' best practices, new features, and updates and become an expert on Airbnb, Guesty, VRBO, Booking.com, and any other relevant provider or player in the Industry;
• Configure workflow automation, reports, and client portals;
• Work hand in hand with the Onboarding Coordinators, making sure we integrate listings with accuracy while meeting the integration and distribution process timelines;
• When needed, help the integration team with tasks such as pre-filling onboarding property questionnaires or working on channel distribution;
• Prioritize and categorize emails based on urgency and importance, ensuring that critical messages receive timely attention;
• Because of our start-up environment, we need you to be open to working on many other tasks that might come up and we will appreciate your flexibility with the schedule if needed.

Is this job for you? It is if:

• You speak and write English to communicate with the rest of the team and understand all the company documents and tools you'll be working with;
• You have at least 1 or 2 years of experience in vacation rental listing integration and management;
• You are available for a full-time position which requires a minimum of 40-hours per week (Monday to Friday, 9am to 5pm EST). And you are comfortable with a flexible work schedule that might sometimes include work on evenings and weekends;
• You have experience within the vacation rental industry, and hospitality is a major plus;
• You have experience with Guesty or other similar Property Management software;
• You are attentive to details: You thrive in a work environment that requires high levels of accuracy and focus;
• You have strong organizational skills: You have a good ability to manage multiple tasks and prioritize;
• You have an incredibly positive attitude: negativity has no space at Angel Host;
• You have a very strong initiative: You are not the type of person who waits for someone to tell you what needs to be done. The words “this is not my responsibility” are not part of your vocabulary;
• You have a willingness to work in a startup environment;
• You welcome challenges
• You enjoy a fast-paced and constantly evolving environment
• You love to laugh and be part of an awesome team.

So, what’s in it for you?

We believe that to attract the best, we must also offer the best. And while we love to work, we also love everything else that life has to offer, like spending time with family and friends, traveling, or simply taking time to relax or meditate. That’s why we’ve designed a well-balanced compensation package. As our Listing Specialist, you will receive:

• Very competitive annual base salary based on experience;
• Paid vacation + national holidays;
• Freedom to work from home or anywhere where you can have reliable wifi and dedicated working space;
• Up to 3 days of paid time off to volunteer in the charity of your choice through “Angels Care,” our plan for giving back to the community;
• Private Health Insurance coverage (paid 50% by the company).