Morocco Job Openings
![5CA French / English Gaming Support Agent - [Temporary]](/storage/logo/5CA.jpeg){kind=logo}
5CA
French / English Gaming Support Agent - [Temporary]
October 31, 2024
- You are ok with starting in a fixed-term position for temporary peak work that has a possibility to be extended further.
- You speak French at an advanced level (minimum C1) and English at an intermediate level (minimum B2).
- You are located in Morocco.
- You have in-depth gaming knowledge and love anything related to video games.
- You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop.
- You are a fast learner, take initiative and excel at troubleshooting.
- You have a dedicated quiet workspace located within your residence.
- (Optional) Experience in a Customer service environment is a plus.
- A minimum internet speed of 10 Mb/s download, 10 Mb/s upload with < 200ms latency, internationally.
- A minimum of 8 GB RAM
- A 64-bit version of Windows 10 or newer, or mac OS 10.11 or newer
- An Intel Core i5-8260U or better/similar.
- An AMD 7870 Graphics card or better/similar.
- 2 monitors
-
A smartphone usable for two-factor authentication that runs at least:
- Android 8.0 or newer
- Apple i OS 15.0 or newer
- The flexibility to work 100% remotely with no wasted commute time and travel costs
- A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
- A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
- Innovative digital tools and comprehensive training, with access to our library of online training courses
- Various learning and career development initiatives throughout the year
- Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.
- As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy.
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