• Maintain accurate and up-to-date HR records and files/documentations.
• Provide monthly payroll inputs.
• Serves as point of contact with Labor Office, Social security Office, Pension Office
• Prepare HR documents to colleagues (Annual Certificate, ...).
• Monthly reports on HR metrics, such as gender ratio recruitment, employee turnover…
• Assist in the preparation of HR audits and compliance reports.
• Respond to employee inquiries if not in the scope of HR Service Center (GBS)
• Assist in the coordination of training sessions and workshops.
• Manage colleague exit procedures /documentation- exit interviews, work certificate, settlement finance.
• Manage issue/questions from Colleagues related to Health Insurance through our Broker.
• Performs administrative monitoring of employees' personnel records and supervise and conduct Pre-Boarding, on-boarding/induction, and off-boarding processes from end-to-end.
• Maintaining employee records, databases/HR share drives and archiving of personal files and all HR related documentations.

• Provide required documentations to colleagues, monitors and controlling the quality of services delivered and customer satisfaction within the SLAs.
• Support in drafting different HR Documents and Letters.
• Provide support for annual audit requirement as may be necessary.
• Accountable for operational policies which may include the design, deployment, and improvement of processes.
• Manager Occupational Medicine for the organization (Medicine de Travail).
• Manage apprentices and Interns.
• Escalate all unresolved issues to PX Manager within 2 business days.

• Prioritizes goals.
• Able to explain HR policies, processes, and practices in a clear and concise manner.
• Exercises strong interpersonal-influencing skills, including effectively negotiating with local, regional and Works Council/Stakeholders
• Pursues knowledge of new developments in HR systems and processes improvement methods
• Drives HR processes and delivers top quality HR services in a fast-paced and high-change environment.

• Category Stakeholders
• Enabling Function/Platform Function Stakeholders
• Payroll Management Team
• Third party vendors

• Degree in Human Resources, Legal or related field
• HR Admin Experience of at least 2 years
• Good understanding of local laws and regulations
• Fluency in English (Mandatory), French and Arabic.
• Excellent written and verbal communication skills
• Proficient in use of Microsoft office (Excel Mandatory).
• Excellent organizational & Administrative skills
• Change Agility
• Great attention to details
• Excellent Customer Service

People Experience #LI-PFE