Key Responsibilities:

• Operational Management: Lead FM services at primary and satellite locations, ensuring high standards through KPI and SLA management.
• Financial Accountability: Oversee financial performance, including cost control, billing accuracy, and monthly financial reporting. Identify and act on savings opportunities.
• Project Management: Ensure effective delivery of maintenance programs and projects within budget and time constraints. Manage suppliers and ensure adherence to the best standards.
• Health, Safety & Environment (QHSE): Lead on-site QHSE audits, manage emergency procedures, and ensure all environmental and safety standards are met.
• Team Development: Mentor and develop site teams, providing training, development, and annual appraisals to enhance team performance.
• Stakeholder Engagement: Establish strong relationships with clients and site leaders, responding promptly to inquiries and offering solutions confidently.

Key Tasks:

• Complete monthly client and internal reports, presenting findings and updates to site leaders.
• Maintain business controls and ensure compliance with CBRE EXCELLERATE processes.
• Conduct proactive site management, overseeing PPMs, Work Orders, and essential site systems.
• Ensure cost-effective maintenance programs and initiate value-add initiatives.

Required Qualifications:

• Experience: Proven background in facilities management or related field.
• Skills: Strong supervisory and communication skills, financial planning, cost control, and the ability to influence and engage stakeholders.
• Knowledge: In-depth knowledge of FM standards, QHSE requirements, and financial processes in a facilities management setting.
• Traits: A proactive mindset, commercial awareness, and dedication to driving continuous improvement.