Netherlands Job Openings

Anritsu

After Sales Coordinator

FULL TIME

August 21, 2024

Job Title

After Sales Coordinator

Company Job ID

Infivis 15

Job Location

Netherlands, Home

Employment Type

Full Time

Job Details

After Sales Coordinator
Venlo, NL

Anritsu Infivis, the Japanese pioneer in the inspection industry since 1964 and electronics manufacturer for more than a century, is globally engaged in the Product Quality Assurance business as a designer and manufacturer of solutions in this area. We are working together with our customers in the food and pharmaceutical industries and cultivating advanced technical and on-site capabilities in quality inspection for over half a century, constantly innovating to work toward a safer and healthier world.
For our small team in Venlo, we are looking for an energetic, communicative and customer-centric After Sales Coordinator who will be taking the ownership of several Production, Administration & Logistics activities and become a part of our team.

You will be responsible for below mentioned duties:

After Sales and related Purchase, Order Administration and Handling. Checking specifications, prices, lead times and creating related offers. Occasional simple assembly and modifications.
Coordination of all spare parts, return and warranty goods movements. Close communication with Service Manager/Engineers. Managing orders / instructions with all logistic service providers (transport and warehousing) and follow up performance. Executing invoicing process to customer and purchase invoices checks.
Intensive contact with customers, distributors and suppliers for order fulfilment. Managing Track & Trace of all shipments. Create and share overviews of inventory and shipping schedules.
Managing inventory of spare parts and required levels & KPI’s. In- & outbound bookings, receivings and actual checks/counts in the warehouse. Item Master Data updates on SKU-articles. Physical spare parts Order picking, Packing and Express shipment bookings.
Reporting to the Manager Operations and assist the whole team in all kind of common tasks and jobs. Like crating and uncrating (demo) machines and logistic administration and coordination of goods flows of equipment. Samples testing on DEMO equipment. Baseline test all returning equipment for damage.
Improvements, developments and automation are necessary to build-up the starting company and secure the planned growth in an effective and efficient way. You play a role in this.

To join us in this role you will need:

Minimum 3-5 y of experience in After Sales business of machinery. Logistics background (planning/administration/operations) would be a plus. Affinity to technology/engineering and understanding of technical drawings and specifications. Being able to carry out simple mechanical and electrical assemblies and modifications.
Proactivity, energy, team spirit, precision and curiosity are virtues we value
Skillfulness in ERP/CSR tools and Microsoft office (Outlook, Word, Excel, etc.); SAP (B1) and /or Salesforce would be nice to have.
Excellent communication and interpersonal skills are critical.
Fluent English both verbal and written is a must.

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