Job Description:
Cayuga Centers is hiring immediately for Compliance Specialist
Earn $62,400/annually
Location: New York, NY
About Cayuga Centers
Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!
At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
About the Program and Position:
Cayuga Centers is committed to delivering quality services that meet the needs of those in our care. We have long believed that the delivery of quality programs is at the heart of our work. In short, Good enough is not good enough. This approach defines all phases of our work as an organization, including a careful assessment of post-intervention outcomes and effectiveness.
The Compliance Department effectively ensures that Cayuga Centers is in full compliance on an organizational, program, and contract level with all funding and licensing entities in order to meet the needs of our large, diverse, geographical-spread human services agency.
Compliance is composed of 5 teams:

• Corporate Compliance
  
• Federal Programs Compliance
  
• NYC Enhanced Family Foster Care (EFFC) Program Compliance
  
• Treatment Family Foster Care (TFFC) and Regional Programs Compliance
  
• Home and Community-Based Treatment & Support (HCBTS) and Preventative Case Planning Services (PCPS) Programs Compliance
  

As a Compliance Specialist, you will be a resource to programs on ever-changing policies and procedures of our oversight agencies and all applicable regulatory agencies. You will develop a deep understanding of assigned program operations and assist program partners to know, understand, and own the compliance requirements expected of them. Through regular file reviews, you will assess compliance with regulatory requirements and provide empowering feedback to programs for improvement. This position makes a difference because it ensures the sustainability and success of our programs and ensures the highest quality of services are provided to our communities.
How you get to use your skills…

• In coordination with your team leader, constructively demonstrate and provide guidance in file compliance to program partners, assisting them in keeping current with any and all noted compliance changes.
  
• Conduct timely scheduled reviews of assigned program’s files to determine their standard in meeting these requirements. Give empowering feedback to program partners.
  
• Partner with programs to develop detailed and time bound plans to address lapses in compliance and to help the program implement this plan and maintain their improvements.
  
• Partner with the Quality and Effectiveness Department to assist us in being a true learning organization and create improvement through partnership.
  
• In coordination with your team leader (or supervisor), establish and maintain processes for managing assigned tasks, setting quality and performance standards and assessing potential completion risks.
  
• Proactively communicate all risks, challenges and potential delays to meeting deadlines to your team leader (or supervisor).
  
• Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.
  
• Establish a regular presence in Cayuga Centers’ offices, in-person and/or via electronic communications. Travel regularly to assigned programs may be required depending on the assigned program. In addition, occasional travel to Cayuga Centers’ other locations.
  
• Understand that Cayuga Centers is a dynamic organization that must be continuously attentive and responsive to the communities we serve. Members of the Compliance Department will be expected to participate in professional development opportunities that enhance one’s skills and mentor teammates, and be prepared, during times of organizational need, to assume additional, short-term responsibilities that may fall outside of one’s primary role or duties. Flexibility on these occasions reflects a commitment to the organization’s ethos of "We are all in this together."
  
• Recognize that the heart of our work and its value is our staff. Actively participate in our support, validation, and growing of staff.
  

Schedule: Exempt

• Full Time
  
• Regular hours entail Monday-Friday, 9 am-5 pm
  
• Must be flexible to meet program needs
  
  

Experience and Skills:

• Associates degree preferred or equivalent work experience.
  
• Minimum 2 years of experience in project management, compliance or related field
  
• Demonstrated strong written and verbal communication skills that reflect a commitment to collaboration and service.
  
• Demonstrated experience in providing strong customer service.
  
• Able to interpret and apply policy and procedures.
  
• Experienced in self-directed management of projects.
  
• Ability to stay focused and accomplish work in an environment with shifting priorities and multiple competing deadlines.
  
• Excellent attention to detail.
  
• Strong technical aptitude, analytical, communication, critical thinking, and time management skills; flexible and adaptable team player.
  
• Ability to work additional hours and travel as needed.
  
• Familiarity with city, county, state and federal oversight agencies such as NYS DOH, NYS OMH, NYC DOHMH, OCFS, COA, and/or any other state regulatory agencies a plus.
  
• Willingness and desire to continuously learn and grow.
  
• Bilingual-English / Spanish preferred.
  

Physical Requirements:

• Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for a minimum of 5 hours and could be up to 7 hours a day depending on program needs
  
• Completing paperwork -Such as copying and stapling
  
• Answering phones, processing mail, filing, lifting packages approximately 6-8 lbs
  
• Must be able to lift up to 50 pounds
  
• Sit/ride in vehicles, busses, subways, trains, planes - public transportation for lengthy periods of time
  
• Walk up/down stairs
  
• Walk to enter/exit subway and other public transportation
  
• Walk several blocks to get to required location
  
  

Job Benefits:

• 120 hours of paid Vacation
  
• Nine paid Holidays, 3 Personal Days per year, Medical Appointment Time
  
• Medical, dental, and vision insurance
  
• Pet and Legal Insurance
  
• Employee Assistance Program
  
• FSA, Transit, and Parking savings accounts
  
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
  
• 401(k) match up to 6%
  
• Corporate Discounts Program
  
• Sick Leave Pool
  
• Identity Protection
  

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

We maintain a drug-free workplace and perform pre-employment drug testing.



From: Cayuga Centers