Netherlands Job Openings

DHL

Operations Manager Projects

Eindhoven

FULL TIME

July 30, 2024

DHL Supply Chain Benelux is constantly expanding and is supporting current and new customers to grow and professionalize their supply chain in our existing and new locations. To support our growth in Belgium and The Netherlands we have an open position for an Operations Manager Projects.

Employment conditions
  • A full-time position with a good starting salary between €4000,- and €6500,- per month.
  • Company car, laptop and telephone.
  • A bonus potential of up to 12,5% of your annual salary
  • 8% of holiday allowance
  • Flexibility in terms of workplace. You will work on different locations throughout the Benelux.
  • An enthusiastic, diverse and cooperative team. An open atmosphere, the will to innovate and a can do mentality is what characterizes our team.
  • The opportunity to develop your skills at a high level in an international environment with plenty of career opportunities.
  • Attractive fringe benefits, including 25 vacation days and a collective labor agreement á la carte. This is a personal budget that you can use for extra wages, extra holiday hours, a gym subscription or a bicycle plan.
  • You will be joining a multicultural organization that supports diverse needs to create an inclusive work environment.

Your new role as Operations Manager Projects
You will be mainly working on large logistical renewal projects with a big change factor, and on the implementation of new customers, working close together with IT, Engineering and Project management.

Main responsibilities:
  • Operational implementation of new customer (contracts) according to the agreed BCA to achieve positive start-up performance
  • Sense check if the project team and operation is staffed adequately for the task at hand.
  • Define operational processes in early stage of project
  • Act as the daily operational contact person for the Project Manager and Operation
  • Maintain a close customer relationship and act as general operational point of contact for the customer during implementation
  • Participates in project team meetings to report and discuss work in progress and findings
  • Lead/support (depending on size/complexity) the Operations work stream of the project and define and lead implementation work plan/schedule, define/execute tasks, complete deliverables, coordinate staffing and monitor and report results
  • Ensure the standardization principles are applied during project and in place before start-up (i.e. standards used, stick as close as possible to the standard WMS setup, Ensure Basics are in place like productivity management and performance dialogs)
  • (Coordinate) training and support the new operations team
  • Closely follow up User Acceptance Testing, identify issues and prioritize fixes in function of risk for go live.
  • Identify (operational oriented) risks and implements risk mitigation strategies and contingency plans
  • Act as operational support to ensure a smooth operation after go live (hypercare) and work towards a smooth handover to the regular business (usually 1-2 months post go live)

What DHL Supply Chain is looking for in our new Operations Manager Projects
  • Bachelor degree/experience level in Operations Management
  • English and Dutch both spoken and written
  • Experience in set-up and leading (large) operational teams
  • Proven track-record in achieving successful logistics operations
  • Affinity for conceptual thinking in setting up best in clase warehouse processes
  • Inspiring , charismatic and target driven people manager
  • Willing to travel (scope is Benelux)
  • Flexible in irregular working hours (depending on project)
  • Team-player
  • It is to your advantage to have worked with our standard WMS (JDA, also known as Blue Yonder) or as a minimum a demonstrated affinity with WMS processes and good warehouse practices

Application & contact
Are you the talented Operations Manager we are looking for? Then respond immediately by clicking on the application button and submitting your resume. Still have questions? Then contact Mirthe van de Sande (Corporate Recruiter) at mirthe.van_de_sande@dhl.com.

Disclaimer

At DHL, we strive for an inclusive work environment with equal opportunities and respect for diversity. Applicants are evaluated based on their qualifications, experience, and skills. If you don't meet all the required skills but see yourself fitting into this role, we encourage you to apply. We look forward to receiving your application so we can explore the opportunities within our organization together.
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