Netherlands Job Openings
Adroit People Ltd.
Technical customer support
Amsterdam
August 12, 2024
Looking for an enthusiastic agent, with specialist knowledge in the field of telecom (fixed and mobile), who is prepared to answer complex issues from customers and/or internal and external stakeholders. You are stress-resistant, structured, communicatively strong, analytical and able to interpret customer questions correctly so that they are handled according to the coordinated process.
- At least a completed MBO 4 ICT training and preferably HBO working and thinking level;
- Min. 1 to 2 years of work experience;
- Relevant work experience in technical services;
- Experience in telecom is a plus (fixed and mobile);
- Knowledge of fixed internet services is an advantage.
- Strong communication skills;
- Analytically strong;
- Your hunger for knowledge is never satisfied;
- Has good knowledge and command of the Dutch and English language;
- A flexible and customer-oriented attitude;
- Stress resistant;
- Eager to learn.
*Should be comfortable to work during NL holidays and after office hours.
Job Type: Contract
Experience:
- MBO 4 ICT: 2 years (Preferred)
- Dutch (Preferred)
- Netherlands (Preferred)
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