Netherlands Job Openings
Super Micro Computer
Technical Support Specialist
Den Bosch
September 6, 2024
Location: Netherlands - ’s-Hertogenbosch
Company: Super Micro Computer
Includes the following essential duties and responsibilities (other duties may also be assigned):
- Responsible for technical services and work directly with customers resolving technical issues including server systems, PC systems and computer peripherals. Identifying technical issues and resolve computer hardware & software problems.
- Establish and maintain lines of communication with sales team to discuss services and technical issues.
- Continually develop knowledge base of current and new products. Create and maintain professional relationships with customers.
-
Provide service to effectively resolve customer concerns and issues. Help 24hrs technical support phone/email and weekly FAQ.
- Engineering or computer science degree with 3+ years related work experience.
- Strong sense of team work, organizational skills, and a good team player.
- Ownership (take full responsibility & accountability to the assigned projects and tasks).
- Integrity (Say what you do and do what you say).
- Good communication (quick response to mails and phone calls to you).
- Solid technical skills (understand what you are doing).
- General knowledge of motherboard and server system products and services. Please submit your CV and cover letter in English.
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