• Perform underwriting support activities associated with gathering missing information on applications and rating of new business, renewals, and mid-term changes, as well as On Base scanning on behalf of Underwriter. Verify license numbers for doctors.
• Work directly with Underwriting Account Manager to help manage and support their renewal book of business
• Produce quotes and binders for the Underwriting Managers to present to policyholders and brokers.
• Issue new business and renewal policies and endorsements as instructed by the Underwriting Manager.
• Make retention calls to insureds who will be renewing.
• Call insureds on the CNPP list as a courtesy to attempt to receive outstanding premium.
• Research and answer inquiries from internal and external brokers and customers; act as liaison
• Will interact directly with various other business units and internal departments.
• Assist with the review and analysis of the Underwriting Manager’s portfolio to help identify progress towards business objectives.
• Make data entries, as required, for applications and new business processes.
• Verify license numbers for doctors.
• Other duties as may be assigned.

• Associate degree and 2-3 years of insurance or related experience required. Customer service background preferred.
• Proficient knowledge of Microsoft applications required.
• Strong verbal communication skills required
• Ability to maintain a cooperative, courteous and professional relationship while speaking with colleagues, insureds, brokers and management.
• Must be an independent worker who is detail-oriented and have good organizational skills.
• Ability to effectively communicate with others in a professional manner