Job Title: Attendants Coordinator The Details: Permanent - 80 hours per fortnight, rotating shifts - day & night

Te whiwhinga mahi | The Opportunity
We are seeking a self-driven coordinator to join our Attendants team here at Waikato Hospital.
As a successful Attendant Coordinator you will play a key role in coordinating the attendant service to ensure patients’ needs are met.
Day to day you will have oversight of the shift, ensuring that staff are allocated appropriately and that equipment is working well. The role has significant time on the computer. There is an expectation that the role would have intentional time on shift when they are out and about in the hospital, interacting with attendants and other staff.

Key responsibilities of the role:

• Coordinate the attendant service effectively and efficiently to ensure delivery of a high quality, timely attendant service.
• Build and maintain positive working relationships with the attendants staff and other colleagues
• To ensure attendants task management Benefit Realisation KPIs are achieved during each shift by monitoring workload and deploying staff to relevant pools as required.
• Support attendants to complete NZQA certification through verification or assisting in delivering training including induction and other on-the-job training as required.
• Support the attendants on the floor including performing attendant duties as required and intentionally plan for time away from the desk to create greater visibility to the services and team.

Click here to view the position description.
(Please note position descriptions can only be viewed on the Health New Zealand | Te Whatu Ora - Waikato website.)

Mō tātou Ratonga | About our Service
The Attendants Service is committed to deliver integrated culturally, environmentally and physically safe services with an emphasis on excellence and tailored to the unique needs of its community. Our success is driven by providing services in a manner that supports patients/service users and their family/whanau with respect, dignity and compassion, to the people of the Waikato region

Mōu | About you
You will have
Essential:

• Full drivers licence
• Ability to multitask
• Well-developed communication and interpersonal skills
• Completed or in the process of completing NZQA qualifications (Level 2 or 3)

Desirable:

• Previous experience in a coordinator role and/or previous experience in the health sector
• Previous experience with a patient information system and/or rostering programme.
• Have an existing understanding of the Health New Zealand/ Te Whatu Ora Waikato attendant work flows and the hospital layout.

Ko ngaa hua o te noho ki roto o Waikato, te mahi hoki ki Te Whatu Ora, Waikato | The Benefits of living in Waikato and working for Te Whatu Ora, Waikato
Located in the heart of the mighty Waikato, Health New Zealand | Te Whatu Ora, Waikato operates over a number of sites, Hamilton City our main campus and smaller community-based hospitals across our region. Hamilton City has easy access to beaches and mountains, so if your interests range from a host of water sports, mountain biking to vineyard lunches, the area has something for you right on your doorstep. To discover more about our stunning area, please click here.

• As part of our Health NZ, Waikato family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities alongside our Health NZ, Waikato benefits and staff discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion
We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply
Please apply online as applications are unable to be accepted via email. If you have any questions about the role please contact the Recruitment Team – Shivani.Kulkarni@waikatodhb.health.nz

Closing date: 2 October 2024
Nau mai haere mai - Come join the team!