New Zealand Job Openings

Health New Zealand - Te Whatu Ora

Appointment Coordinator, Referral and Appointment Centre

Auckland

FULL TIME

November 15, 2024

Are you an experienced healthcare administrator looking for a challenging but rewarding, service-orientated role at our Referral & Appointment Centre? We are looking for skilled administrator who pride themselves in their customer service abilities to join our close-knit Referral & Appointment Centre admin team. The role supports our Counties Manukau clinical services in managing their patient referrals, first specialist appointments and elective surgical bookings. If you like working in a fast paced, process-oriented role and take pride in your ‘Attention to Detail’ abilities, then you exactly are what we are looking for!

We currently have a full time fixed term position until September 2025 available, working Monday to Sunday and based at 15 Lambie Drive in Manukau City. You will need to be flexible to move to other areas/locations within Counties Manukau as required.
As well as communicating with our patient and whanau community, you will be working closely with clinicians, nurses, managers, and relevant teams involved in patient care.

It is essential you have:

Expert communications skills both verbal and written
Excellent time management & interpersonal ability
2+ years minimum experience in customer focussed administration, preferably healthcare
Advanced knowledge of MS Office Suite and a quick learner of IT applications
Confidence in use of, and a quick learner of digital software applications
Experience working within a large & diverse team

We are keen to hear from individuals who are reliable and can provide us with real-life examples of their success in current/previous roles and how they would fit into and improve this role.
To make an application please apply online via www.countiesmanukauhealthjobs.com and attach your updated CV and cover letter or to review the position description please "click here". For more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz
Position Number: CMH202413660
Closing Date: 21st November 2024
At Counties Manukau Health people and their lives matter to us. We are a values based and inclusive organisation that is committed to delivering the best health outcomes for our community. To help us achieve this we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whaanau, community and our staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga , Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.

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