New Zealand Job Openings

University of Auckland

Casual Receptionist - Student Accommodation

Auckland

CONTRACT

September 1, 2024

Company Description
Waipapa Taumata Rau | The University of Auckland

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.

The University of Auckland’s Ngā Wharenoho – Accommodation department is the largest operator of student accommodation in New Zealand. We house over 4500 students in a range of accommodation styles. Our primary goal is to build and nurture a safe, supportive, enjoyable community.

Job Description
Te Whiwhinga mahi | The opportunity
We are searching for two casual Receptionists to join the team at our newest Hall of Residence, Waipārūrū Hall.
The Receptionist will provide general administrative and reception services for Accommodation. The role forms part of the “face” of Accommodation for visiting students, families and key stakeholders. Receptionists provide professional and customer focussed reception service for Accommodation, directing and referring enquiries from staff, students and the public as appropriate.
This role includes general administrative support to residents including meeting couriers, upkeep and maintenance of photocopier and other related supplies, receiving and routing calls as appropriate, front desk support, reception support to events taking place in the faculties, liaising payment arrears and refunds with residents and doing bank reconciliations.

This is a casual position, providing cover for staff leave and public holidays.
Shifts are 7:00am-3:00pm or 3:00pm-11:00pm

For more detailed information, please refer to the Position Description.

He kōrero mōu | About you

Our ideal candidate can deliver a high standard of service, while providing reliable, efficient and accurate execution of the reception duties in an Accommodation workplace.

To be successful in this role you will be a motivated self-starter who can work autonomously with the following qualifications, skills, knowledge and experience:

National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in a related subject.
Administrative role experience (essential), and preferably experience in the tertiary education sector.
Knowledge and a basic understanding of CRM and databases.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

You will enjoy being part of a supportive team and be able to draw upon the University’s considerable facilities, resources and expertise to help you succeed in your role.
For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply
Applications must be submitted online by the closing date of Friday 27 September. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Gina Park via gina.park@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information
#LI-DNI

Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpui MVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

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