New Zealand Job Openings
JB Hi-Fi
JB DIRECT Team Member
CONTRACT
November 11, 2024
Work type: Casual
Location: North Island - New Zealand
Categories: Store Operations, Services
JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups with hundreds of stores trading under the JB Hi Fi and The Good Guys banners, supported by a network of Home Delivery Centres (HDCs). Our HDCs and Supply Chain teams help contribute to our retail business success through Imagining and Enabling Supply Chain possibilities that deliver to our Customers Safely & Sustainably. By combining capability, technology and an engaging team culture, we can offer the best brands, a big range of home appliances and consumer electronics at low prices.
About the role
This role is a casual roster of Monday - Sunday
Create, support, and uphold a culture of collective high performance and great customer experiences within the JB Direct Sales Team, by delivering high quality product and service solutions on every occasion over the Phone and via Live Chat.
Key Responsibilities:
Achieve sales targets for you and the JB Direct Sales Team by:
- Putting the customer at the centre of everything you do and creating “Raving Fans”.
- Participating in all suppliers, compliance, and sales training modules.
- Participating in the STARS coaching program to learn and demonstrate required sales behaviors.
- Understand the JB Hi Fi 5 Steps of Selling and demonstrate in all customer interactions to Working efficiently and multitasking where required to manage incoming call and chat volumes.
- Provide a high level of customer service standards including pre, during and post the sale.
- Remain relevant and up to date with new products and services.
- Ensure all sales activities meet compliance and legislative standards.
- Build and maintain effective working relationships with relevant internal and external stakeholders.
- Assist the Management Team, where required, in daily operational aspects and task.
- Customer Focus - Does everything through the eyes of the customer
- Interpersonal Savvy - Relates openly and comfortably with diverse group
- Drives Results - Consistently achieves results, even under tough circumstances
- Communicates Effectively - Communicates with a clear understanding of the unique needs of different audiences
- Demonstrates Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses
- Agile Learning - Actively learns when facing on new situations, applying lessons from both successes and failures
- Being Resilient - Rebounds from setbacks and adversity when facing difficult situations
- Retail experience in high achieving teams (preferred not mandatory)
- Demonstrated ability in required competencies
- Unerring passion for creating great customer experience
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
Applications close: 10 Dec 2024 New Zealand Daylight Time
New Job Alerts
JACOBS DOUWE EGBERTS
Customer Services Manager - Supply Chain
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Community Mental Health Nurse
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Allied Health Clinical Coordinator - Acute
Invercargill
FULL TIME & PART TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Clinical Pharmacology Pharmacist
Christchurch
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Registered Nurse, Child Rehabilitation/Respite
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Kaimahi Hauora Māori
Christchurch
CONTRACT
November 26, 2024
View Job Description
Te Puni Kōkiri
Aporei - Principal Advisors, Strategy
Wellington
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
Deloitte
Associate Director - Financial Services Audit
East Tamaki
FULL TIME
October 11, 2024
View Job Description
Deloitte
Associate Director - Cyber Security
East Tamaki
FULL TIME
October 15, 2024
View Job Description
New Zealand College of Public Health Medicine
NZCPHM Director, Continuing Professional Development
Wellington
October 10, 2024
View Job Description
New Zealand Government
Senior Advisor, Office of the Deputy Director-General
Wellington
October 13, 2024
View Job DescriptionThe Institute of Environmental Science & Research (ESR)
Pou Taituarā ā Mana Whakahaere – Executive Assistant to the Director, Te Niwha
FULL TIME
October 8, 2024
View Job DescriptionNew Job Alerts
JACOBS DOUWE EGBERTS
Customer Services Manager - Supply Chain
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Community Mental Health Nurse
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Allied Health Clinical Coordinator - Acute
Invercargill
FULL TIME & PART TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Clinical Pharmacology Pharmacist
Christchurch
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Registered Nurse, Child Rehabilitation/Respite
Auckland
FULL TIME
November 26, 2024
View Job Description
Health New Zealand - Te Whatu Ora
Kaimahi Hauora Māori
Christchurch
CONTRACT
November 26, 2024
View Job Description
Te Puni Kōkiri
Aporei - Principal Advisors, Strategy
Wellington
FULL TIME
November 26, 2024
View Job Description