We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, World Mark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine
Joining a dynamic, vibrant and customer focused team you will provide and maintain a high standard of service while ensuring that our customers are satisfied with their experience. We are seeking an energetic, passionate, and motivated person with great customer service skills and food preparation experience to join the team as a Night Manager at Club Wyndham Wanaka.
How You'll Shine
To actively contribute to the global company vision to put the world on vacation by taking responsibility of all after hour operations for Resort and Reception, including security patrols, public area cleaning, front office tasks and after hour owner requests. Responsibilities include but are not limited to:

• Overnight operations of the front desk
• Provide customer service for guest arrivals, departures and phone enquiries
• Ensure professionalism and accuracy with information and billing during arrival and departure
• Public area cleaning and after hour owner requests
  
• Follow procedures for cash and security on front desk
• Conducting daily hotel audit including balance of revenue and payments from all hotel outlets
• Reception duties including check-in, check-out.
• Maintaining hotel security and safety

What You'll Bring

• At least 3 years relevant work experience (ANZSCO Skill Level 2) or; a relevant qualification or above of the New Zealand Qualifications and Credentials Framework (NZQCF)
• Fluency in English (written and verbal)
• Genuine passion for customer service
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• Ability to work a flexible roster, including weekends, evenings and school holiday period

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.