New Zealand Job Openings

Health New Zealand - Te Whatu Ora Counties Manukau

Patient Service Representative, Community Central

Manukau City

FULL TIME

November 5, 2024

Health New Zealand, Te Whatu Ora, Counties Manukau has an exciting opportunity available for a Patient Service Representative (Administrative position 1 FTE, Fixed term) at Community Central.
We have a fixed term opportunity for a vibrant Patient Service Representative to join our team in providing quality service to patients, whaanau and communities across the Counties Manukau District.
This fixed term role will run for 3-4 months, (approximately until March 2025) and will primarily be managing the phones and performing general administrative tasks. The ideal candidate will be adaptable to an ever- changing environment and be able to work to deadlines.
This role is full time, fixed term position working 40 hours a week Monday to Sunday based at 15 Lambie Drive Papatoetoe. This is a seven day a week service and shifts are 8 hours, rostered between the hours 8am to 6pm.
Community Central is a multidisciplinary team of clinical & administrators and a centralised point for referrals, allocation and coordination for the Community Health Service, within Counties Manukau. The service is designed to ensure a seamless and visible journey for any patient from referral to service provision, with a focus on customer service and patient experience.
The salary will be based on the PSA National Health Administrative Workers Collective Agreement, Band 1, step 1 ($57,291), however will depend on prior experience.
To make an application please apply online https://careers.countiesmanukau.health.nz/working-here/ or to review the position description please "click here". For more information please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz
Closing Date: 12th November 2024
Position Number:CMH202413284

At Counties Manukau Health people and their lives matter to us. We are a values based and inclusive organisation that is committed to delivering the best health outcomes for our community. To help us achieve this we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whaanau, community and our staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga , Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.

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