Pakistan Job Openings

Al Sharqi Pakistan (Pvt.) Ltd.

Customer Service Associate (Sales)

Karāchi

FULL TIME

September 18, 2024

About Us:
  • Prominent player in global logistics and freight forwarding.
  • Committed to delivering top-notch supply chain solutions and building lasting relationships.
Job Summary:
This position involves proactive outreach to businesses, generating leads, and setting the stage for successful sales conversions. The SDR is responsible for:
Key Responsibilities:
  • Proactively identify potential customers in the industry.
  • Evaluate and qualify leads to ensure they align with the target customer profile.
  • Engage leads with personalized communication via phone, email, and other channels.
  • Schedule meetings, calls, and presentations with qualified prospects.
  • Maintain a structured follow-up process to nurture leads and address objections.
  • Actively participate in regular team meetings to discuss progress and share insights.
  • Provide consistent reports on lead qualifications and conversion activities.
  • Develop and maintain strong customer relationships.
  • Address customer inquiries and issues promptly to ensure satisfaction and retention.
  • Work diligently to meet and exceed weekly and monthly conversion targets.
Qualifications:
  • Bachelor's degree in business, logistics, or a related field preferred.
  • Fresher or 1 year experience in sales, lead generation, or customer service advantageous.
  • Exceptional verbal and non-verbal communication skills.
  • Strong problem-solving abilities.
  • Self-motivated with a relentless drive to achieve sales targets.
  • Ability to work both independently and collaboratively within a team.
  • Proficiency in using CRM software is a plus.
  • Knowledge of the freight forwarding and logistics industry highly beneficial.
Benefits:
  • Competitive salary with performance-based bonus.
  • Comprehensive training and professional development programs.
  • Health insurance benefits.
  • Inhouse lunch facility.
Job Types: Full-time, Fresher
Education:
  • Bachelor's (Required)
Experience:
  • Sales/Lead generation: 1 year (Preferred)
Language:
  • English (Required)
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