Pakistan Job Openings
United Nations Pakistan
Information and Communications Technology Assistant
September 5, 2024
Organizational Context and Scope:
Under the overall supervision of the Head of Resources Management and direct supervision of the Information and Communications Technology Officer the incumbent will be responsible for providing daily technical support/troubleshooting of all computer systems and communications equipment with consideration to the needs and requirements of the mission. Specifically, the incumbent will be responsible for following duties:
Responsibilities and Accountabilities :
Required :
Working Knowledge of Urdu is add value.
Only short-listed candidates who is matching required criteria for the position will be contacted by IOM.
IOM provides equal opportunity to all qualified female and male including the physically challenged candidates.
Under the overall supervision of the Head of Resources Management and direct supervision of the Information and Communications Technology Officer the incumbent will be responsible for providing daily technical support/troubleshooting of all computer systems and communications equipment with consideration to the needs and requirements of the mission. Specifically, the incumbent will be responsible for following duties:
Responsibilities and Accountabilities :
- Provide end user support and ensure that all ICT Issue tickets and queries are logged and resolved appropriately, meeting or exceeding Service Level Agreements (SLA). Escalate to Supervisor, Global User Support (GUS), Regional ICT and when necessary related to RSC related issues to designated central team.
- Follow all and implement ICT polices, guidelines and standard in IOM Islamabad and work towards adherence to ICT strategy, to reach better efficiency.
- Manage problem solving, support and assistance for use of office technology (including but not limited to Microsoft Windows workstation, Microsoft Office and Adobe Acrobat).
- Provide support for planned technology upgrades for network, systems and applications; including servers and WAN/LAN; and maintain and ensure availability and capacity of existing network, systems and applications (core services) in coordination with supervisor and Global User Support.
- Ensure data protection on data contained on all workstations, make sure that all the workstations are up to date and support in addressing all the vulnerabilities received from ICT security team.
- Provide support for installing, maintaining, monitoring of the systems, network peripheral (e.g. IPBX, VC, Biometrics, Printers, Copiers, Scanners, Switches, APs etc.) and their event logs.
- Maintain IT equipment (hardware/software/network/telecom) inventory for internal ICT use.
- Assist in installation of software upgrades and vulnerability patches as per IOM ICT Standards/Guidelines. Provide support for administrative security access to files and system by ensuring RBAS enabled.
- Stand by as per duty roster system prepared by the National information and communications Technology Officer to offer ITC support during non-working hours.
- Install and re-locate the organizational unit’s hardware, coordinate equipment servicing and manage user account and grant users with the required access to network and shared resources.
- Secure the Country Office’s data/information from viruses/worms, and perform virus detection, removal and prevention for all systems in the mission. Downloading the latest Anti-Virus signatures for Data Protection. Use the standard Anti-Virus products on IOM Network.
- Assist in administration and maintenance of electrical (Power backup) and security systems (PAS, CCTV etc.).
- Perform other duties as may be assigned.
- High School degree/certificate with 5 years of relevant professional experience.
- Bachelor Degree with 3 years of relevant professional experience.
- Knowledge of Microsoft Office, Windows 10, Windows server background is required.
- Experience/Knowledge in network (LAN/WAN) administration is preferred. Use of hardware/software & telecommunications facilities.
- Specialized formal training on IT systems, business software (Microsoft Office) and web-based applications.
- Delivers optimal IT solutions within defined resource parameters.
- Correctly applies knowledge of specialized IT disciplines.
- Excellent computer skills and proficiency in spreadsheet and database applications; and,
- Excellent communication, interpersonal and writing skills.
Required :
- Fluency in English is required (oral and written).
Working Knowledge of Urdu is add value.
Only short-listed candidates who is matching required criteria for the position will be contacted by IOM.
IOM provides equal opportunity to all qualified female and male including the physically challenged candidates.
New Job Alerts
House of Business Machines Private Limited
Sales Officer Lahore & Islamabad
Islamabad
FULL TIME
November 20, 2024
View Job Description
Flora Food Group
Assistant Manager – Financial Reporting & Controls
Karāchi
November 20, 2024
View Job DescriptionACE Money Transfer
Talent Acquisition Specialist
Khāriān
FULL TIME
November 20, 2024
View Job DescriptionLooking for similar job?
UN
Information and Communications Technology Assistant
CONTRACT
September 18, 2024
View Job Description
CARE International in Pakistan
Management Information Systems (MIS) Assistant
Makli
September 2, 2024
View Job Description
Aga Khan University
Supervisor, Information & Cost Control Services Department
Karāchi
September 12, 2024
View Job Description
Redwood Information and Technologies
Business Development Expert at Redwood Information and Technologies
Lahore
FULL TIME
August 27, 2024
View Job DescriptionRedwood Information and Technologies
Accounts Manager at Redwood Information and Technologies
Lahore
FULL TIME
August 27, 2024
View Job DescriptionSee What’s New: United Nations Pakistan Job Opportunities
United Nations Pakistan
Business Support Assistant (Nutrition) - SC4
Karāchi
November 7, 2024
View Job Description
United Nations Pakistan
Project Assistant (Information Management and Monitoring and Evaluation)
November 7, 2024
View Job DescriptionNew Job Alerts
House of Business Machines Private Limited
Sales Officer Lahore & Islamabad
Islamabad
FULL TIME
November 20, 2024
View Job Description
Flora Food Group
Assistant Manager – Financial Reporting & Controls
Karāchi
November 20, 2024
View Job DescriptionACE Money Transfer
Talent Acquisition Specialist
Khāriān
FULL TIME
November 20, 2024
View Job Description