Ibex Pakistan is actively in search of a highly qualified and motivated individual to fill the pivotal role of "Customer Support Specialist" within our Operations department. This role is instrumental in providing exemplary support to our esteemed U.S.-based customers, and we are currently opening positions for candidates with strong verbal communication skills.
Position Highlights:

• Competitive Salary: 100,000 monthly, reflecting our commitment to recognizing and rewarding top talent.
• Flexible Working Hours: Enjoy the flexibility of a 9-hour shift, spanning from 4 PM to 11 AM, accommodating diverse schedules.
• Required Skills and Qualities
• Exceptional Verbal Communication: A mastery of English communication is paramount for effectively engaging with our U.S. clientele.
• Problem-Solving Aptitude: Demonstrate a keen ability to analyze and resolve customer issues promptly and effectively.
• Customer-Centric Approach: Uphold a strong commitment to providing outstanding service and ensuring customer satisfaction.
• Adaptability: Thrive in a dynamic work environment and exhibit flexibility in handling varying tasks and challenges.
• Work Schedule: Maintain a healthy work-life balance with a standard 5-day workweek.
• Employment Status: This is a permanent position, reflecting our long-term investment in our employees.

Comprehensive Benefits Package:

• Medical Insurance: Access comprehensive healthcare coverage, prioritizing your well-being.
• Provident Fund: Secure your financial future with our contributory provident fund.
• Leaves: Enjoy a generous leave policy encompassing annual, sick, and casual leaves.
• Door to door transportation Facilities: Benefit from provided transportation for added convenience.

We invite candidates possessing the mentioned skills and qualities to apply promptly. Furthermore, we encourage you to leverage your professional network by referring individuals who embody these qualities and would thrive in this challenging yet rewarding position.
Job Type: Full-time
Pay: Rs100,000.00 per month
Education:

• High School (Required)

Language:

• English (Required)