Pakistan Job Openings
Ibix Global Tech
Microsoft Dynamics 365 Functional Consultant (CRM & Sales)
Karāchi
FULL TIME
October 11, 2024
Key Responsibilities:
- Dynamics 365 CRM Implementation: Lead or assist in the design, implementation, and customization of Microsoft Dynamics 365 CRM modules with a focus on Sales processes.
- Business Process Analysis: Analyze and understand client business processes, translating these into Dynamics 365 CRM solutions.
- Configuration & Customization: Customize the Dynamics 365 platform to meet client requirements, including workflows, forms, reports, dashboards, and plugins.
- End-User Training: Provide training and support to end users to ensure they are fully equipped to use the CRM system efficiently.
- System Maintenance and Support: Perform regular system reviews, troubleshooting, and support to ensure smooth operation of CRM systems.
- Client Engagement: Serve as the main point of contact for clients to ensure successful CRM system implementations and ongoing support.
- Documentation: Create and maintain documentation for all configurations, customizations, and user processes.
- Collaboration with Teams: Work closely with the technical team to integrate third-party tools and solutions as needed.
- Sales Process Optimization: Assist in optimizing sales workflows within Dynamics 365 to improve efficiency and performance.
- Minimum 4 years of experience as a Microsoft Dynamics 365 Functional Consultant with a focus on CRM and Sales modules.
- Strong knowledge of Dynamics 365 customization and configuration (workflows, entities, forms, reports).
- Experience with business process mapping and solution design within the Dynamics 365 environment.
- Solid understanding of Sales processes and how they can be implemented within Dynamics 365.
- Experience in providing end-user training and support for Dynamics 365 CRM systems.
- Excellent communication and client-facing skills.
- Ability to work in a team and collaborate with technical and non-technical stakeholders.
- Open for international traveling.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Experience with Power Platform (Power Apps, Power BI, Power Automate) is a plus.
- Familiarity with third-party integrations and tools related to Dynamics 365.
- Certifications in Microsoft Dynamics 365 (preferred but not required).
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Preferred)
- What is your current monthly salary package in PKR?
- What is your expected monthly salary package in PKR?
- Bachelor's (Preferred)
- Microsoft Dynamics 365 Functional Consultant: 4 years (Required)
- English (Preferred)
- 100% (Required)
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