Job Description
Are you a detail-oriented individual with excellent communication skills? Are you passionate about ensuring accuracy and providing top-notch customer service? Join our dynamic team at Amigos BPO as a Call Center Verifier and play a crucial role in maintaining the integrity of our operations.
Position: Verifier - Medicare Campaign
Times: Night Shift, 0600PM to 0400AM PST
Amigos BPO is the leading outsourcing network in Pakistan known for its commitment to quality and customer satisfaction. With our roots in USA, we have been providing bespoke business solutions to clients’ across the USA for the past decade. We provide the best platform for young individuals to accelerate their professional as well as personal growth in the industry.
Role and Responsibilities:
As a Call Center Verifier, you will be responsible for:
· Conducting thorough verification of customer information
· Ensuring data accuracy and completeness through meticulous review and attention to detail.
· Communicating effectively with customers and internal teams to resolve any discrepancies or issues.
· Maintaining up-to-date knowledge of company policies, products, and processes.
· Collaborating with fellow verifiers and team members to enhance verification protocols.
· Upholding our company's reputation for exceptional customer service.
Requirements:
· High school diploma or equivalent; additional education is a plus.
· 1 to 2 years of previous experience in a call center, customer service, or data verification role is essential
· Strong attention to detail and analytical skills.
· Excellent verbal and written communication abilities.
· Proficiency in using computer systems and data entry tools.
· Ability to adapt to changing priorities and work under pressure.
Benefits:
· Competitive compensation package with monthly and yearly bonuses including sales and attendance bonuses
· Opportunity for professional growth within the company.
We offer by and large, one of the most attractive and competitive remuneration packages in the market. Apply now and reward yourself with a career that guarantees excellent wages as well as insurmountable prospects of growth.
Job Type: Full-time
Pay: Rs. 100,000.00 – Rs. 200,000.00 per month
This is an office based role. We do not offer work from home. Are you available to work on site?
Experience:
Call Center: 1 year (Required)
Language:
English (Required)
Location:
Rawalpindi (Preferred)
Job Type: Full-time
Pay: Rs100,000.00 - Rs200,000.00 per month
Ability to commute/relocate:

• Rawalpindi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work nights, on site?

Education:

• Intermediate (Preferred)

Experience:

• Call center verification: 2 years (Required)

Language:

• English (Required)

Location:

• Rawalpindi (Required)