Panama Job Openings
Surfside Laundry: Panama City Beach - FL (Griffin Blvd.)
Customer Service and Quality Assurance Assistant
Panama City Beach
FULL TIME
October 1, 2024
- Maintain and develop internal quality standards.
- Assess support interactions (calls, email, chat messages) based on established quality standards.
- Accompany evaluations with meaningful and constructive feedback.
- Discuss and explain feedback with agents in regular meetings.
- Analyze all customer service metrics and how the team performance affects those KPIs.
- Map the need for training and onboarding programs and initiate these projects.
- Create reports that reflect agent performance.
- Ensure that all customer contact is accurately recorded, including complaints, compliments, inquiries, forwarding to the appropriate Investigating Officer for action to be taken.
- Monitor customer responses to ensure that an accurate record of communication is available, targets are met, and where needed highlight areas of improvement.
- Demonstrable experience in an office environment.
- Experience of working as a first point of contact.
- Excellent communication (written and verbal) and customer care skills.
- High school diploma or equivalent
- Prior experience in a customer service and quality control environment required
- Prior experience with commercial laundry software preferred
- Advanced proficiency in MS Office (Word, Excel, Power Point, Outlook)
New Job Alerts

Sevita
Panama City 024035 Lincoln Drive LPN
Panama City
FULL TIME
November 19, 2024
View Job Description
Sevita
Panama City 024035 Lincoln Drive RN
Panama City
FULL TIME
November 19, 2024
View Job DescriptionHealth Supply 770 Inc
Office Assistant with Construction Experience
Panama City
FULL TIME
November 18, 2024
View Job Description
Panama City Beach Cycles LLC
Motorcycle Detailer - Harley Davidson of Panama City Beach
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
Charter Senior Living of Panama City Beach
LPN Licensed Practical Nurse
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
City of Panama City Beach
Facility Maintenance Support Technician
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
HCA Florida Gulf Coast Hospital
Medical Laboratory Technician
Panama City
FULL TIME
November 18, 2024
View Job Description
Looking for similar job?

Sud Stop
Customer Service Attendant
Panama City Beach
FULL TIME
October 1, 2024
View Job Description
Ewing Outdoor Supply
Customer Associate/Driver - Panama City Beach FL
Panama City Beach
FULL TIME
September 24, 2024
View Job Description
GEICO Local Office Panama City
Sales/Customer Service Representative
Panama City
FULL TIME
October 15, 2024
View Job Description
Enterprise Mobility
Customer Service Representative Panama City, FL Airport
Panama City
FULL TIME
November 5, 2024
View Job DescriptionSurfside Laundry: Panama City Beach - FL (Griffin Blvd.)
Corporate Director of Customer Service and Quality Assurance
Panama City Beach
FULL TIME
November 1, 2024
View Job DescriptionThe Lawrence Group - Legacy Premier Agency
Real Estate Customer Support/Inhouse Sales Agent (ISA/BDC)
Panama City Beach
FULL TIME
November 7, 2024
View Job DescriptionSee What’s New: Surfside Laundry: Panama City Beach - FL (Griffin Blvd.) Job Opportunities
Surfside Laundry: Panama City Beach - FL (Griffin Blvd.)
Corporate Director of Customer Service and Quality Assurance
Panama City Beach
FULL TIME
November 1, 2024
View Job DescriptionSurfside Laundry: Panama City Beach - FL (Griffin Blvd.)
Laundry Production Manager
Panama City Beach
FULL TIME
October 30, 2024
View Job DescriptionSurfside Laundry: Panama City Beach - FL (Griffin Blvd.)
Laundry Driver
Panama City Beach
FULL TIME
October 25, 2024
View Job DescriptionSurfside Laundry: Panama City Beach - FL (Griffin Blvd.)
General Manager - Commercial Laundry
Panama City Beach
FULL TIME
October 22, 2024
View Job DescriptionNew Job Alerts

Sevita
Panama City 024035 Lincoln Drive LPN
Panama City
FULL TIME
November 19, 2024
View Job Description
Sevita
Panama City 024035 Lincoln Drive RN
Panama City
FULL TIME
November 19, 2024
View Job DescriptionHealth Supply 770 Inc
Office Assistant with Construction Experience
Panama City
FULL TIME
November 18, 2024
View Job Description
Panama City Beach Cycles LLC
Motorcycle Detailer - Harley Davidson of Panama City Beach
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
Charter Senior Living of Panama City Beach
LPN Licensed Practical Nurse
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
City of Panama City Beach
Facility Maintenance Support Technician
Panama City Beach
FULL TIME
November 18, 2024
View Job Description
HCA Florida Gulf Coast Hospital
Medical Laboratory Technician
Panama City
FULL TIME
November 18, 2024
View Job Description