Lacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs.


Due to the growing demand within our operational activity, we are currently looking for Customer Support Agents to join, on a full-time basis, our Lacias Panama Team.


Requirements

• Excellent written english communication skills with attention to detail
• Background in providing effective customer service and resolving issues
• Capable of handling a high volume of emails and prioritizing tasks
• Skilled at identifying problems and finding solutions quickly

Responsibilities

• The candidate will be responsible for managing incoming emails, addressing customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction within the industry SLA.
• This role requires excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.