Philippines Job Openings

MULTI ACCESS COOPERATIVE

Bellman/Driver

Parañaque

FULL TIME

September 22, 2024

* Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise.
* Recognize all returning and VIP guests and welcome them back.
* Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures.
* Assist guests with their luggage and acknowledge them by name.
* Make deliveries to guest rooms as instructed.
* Store and retrieve luggage and other objects for guests.
* Be aware of daily hotel activities, group, and VIP arrivals.
* Communicate special guest requests to the Front Office Manager/Manager on Duty.
* Ensure the lobby, bell closet and work areas as well as departmental equipment are clean and presentable at all times.
* Communicate needs to the Front Office Manager/Manager on Duty.
* Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible.
* Shuttle Guests on local, scheduled route.
* Park and retrieve guests' vehicles efficiently and safely.
ADDITIONAL DUTIES:
* Assist loading and unloading of baggage from guest vehicles and store luggage.
* Possess the ability to motivate and maintain effective working relationships across all levels of staff, leadership, and vendors.
* Responsible for laundry services.
* Keep an accurate record of bell desk activities.
* Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations.
Job Types: Full-time, Permanent

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