We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
General Responsibilities:

• Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.
• know the company products, services, policies, and procedures to effectively address customer inquiries during training period.
• Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

• Amenable for Face to Face Interview
• Amenable to working onsite
• Filipino Citizen, or hold relevant residence status
• 18 years old and above
• At least HIGHSCHOOL Graduate
• At least Conversant in English / Basic English
• Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

• Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php16,000.00 - Php25,000.00 per month
Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flextime

Supplemental Pay:

• 13th month salary
• Overtime pay
• Quarterly bonus
• Yearly bonus