Philippines Job Openings
Sapient Philippines Hub
Open to SHS Grad - Hotel Reservations Agent - Paid Training
FULL TIME
September 6, 2024
Position Overview:
Responsible for handling inbound and outbound calls related to hotel reservations, providing excellent customer service, and ensuring a smooth booking experience for our clients.
Job Responsibilities:
- Modify, cancel, or update reservations based on customer requests and hotel policies.
- Resolve customer complaints or issues by identifying the root cause, offering solutions, and escalating when necessary.
- Identify opportunities to upsell based on customer preferences and needs.
- Maintain up-to-date knowledge of hotel policies, promotions, and industry trends.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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