Poland Job Openings
Ipsos Zrt.
Client Service Manager, BHT in Poland
August 11, 2024
Client Service Manager
Brand Health Tracking
Branch: market and public opinion surveys
Place of work: Warsaw, Poland
Ipsos is a global leader in survey-based market research activities, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide understanding and powerful insight into the actions, opinions and motivations of citizens, consumers, patients, customers or employees.
In Switzerland Ipsos is the largest market research company; we are a team of 120, from more than 20 countries and based in Geneva, Basel and Root.
Our Brand health tracking team in Geneva is looking for a: Client Service Manager
Although located in our Ipsos Poland office, the Client Service Manager would be part of the Ipsos Switzerland team dedicated to Brand Health Tracking, working for international clients.
The CSM will work closely with associate directors and directors in a multi-cultural environment and will work with sizeable clients withing international organisation. The client service manager has the following main responsibilities:
Desired skills and experiences:
Please include the following statement in your application:
"Niniejszym wyrażam zgodę na przetwarzanie danych osobowych, zawartych w mojej ofercie pracy, przez Ipsos Sp. z o.o. oraz podmioty działające w ramach Ipsos S.A. , mające swoją siedzibę na terytorium UE, w celach związanych z realizacją procesu rekrutacji na stanowiska pracy w Ipsos Sp. z o.o. lub w spółkach Ipsos S.A. Przyjmuję do wiadomości, iż administratorem moich danych osobowych jest Ipsos Sp. o.o., z siedzibą w Warszawie przy ulicy Taśmowa 7 oraz że przysługuje mi prawo dostępu do tych danych, ich poprawiania oraz wycofania zgody na ich przetwarzanie." (zgodnie z Ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz.883).
Brand Health Tracking
Branch: market and public opinion surveys
Place of work: Warsaw, Poland
Ipsos is a global leader in survey-based market research activities, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide understanding and powerful insight into the actions, opinions and motivations of citizens, consumers, patients, customers or employees.
In Switzerland Ipsos is the largest market research company; we are a team of 120, from more than 20 countries and based in Geneva, Basel and Root.
Our Brand health tracking team in Geneva is looking for a: Client Service Manager
Although located in our Ipsos Poland office, the Client Service Manager would be part of the Ipsos Switzerland team dedicated to Brand Health Tracking, working for international clients.
The CSM will work closely with associate directors and directors in a multi-cultural environment and will work with sizeable clients withing international organisation. The client service manager has the following main responsibilities:
- Lead and manage projects to deliver insights with excellence: working internally with project management team from the set-up to the deliverables, ensuring high quality standard through the process
- Actively manage the client relationship when working on the different projects
- Participate to client calls during the different stages of the projects, from briefing to debrief to client
- Analyze the results to uncover insights and draft actionable recommendations with the guidance of the senior team experts
- Prepare storytelling and with optimized data visualization presentations
- Present results to clients when possible
- Learn Ipsos methodologies, point of view and approaches to become a trusted partner for the clients.
- Integrate Ipsos thought leadership and learnings in the analysis. Work closely with the whole team members.
Desired skills and experiences:
- University degree preferably in marketing/market research, social sciences, communication sciences or similar
- Minimum 5 years of professional experience within market research agencies
- Strong market analysis skills, from data to insights
- Passion for brands strategy, media, digital with professional experience in the domain
- International minded and multicultural oriented with strong interpersonal communication skills
- Ability to deliver outstanding attention and services to the client.
- Curiosity, proactivity, and entrepreneurship spirit
- Eagerness to learn and evolve in an international environment.
- Collaborative and supportive mindset
- Manage multiple projects, liaise with a variety of different internal and external contact. Excellent English skills – other languages are an advantage.
Please include the following statement in your application:
"Niniejszym wyrażam zgodę na przetwarzanie danych osobowych, zawartych w mojej ofercie pracy, przez Ipsos Sp. z o.o. oraz podmioty działające w ramach Ipsos S.A. , mające swoją siedzibę na terytorium UE, w celach związanych z realizacją procesu rekrutacji na stanowiska pracy w Ipsos Sp. z o.o. lub w spółkach Ipsos S.A. Przyjmuję do wiadomości, iż administratorem moich danych osobowych jest Ipsos Sp. o.o., z siedzibą w Warszawie przy ulicy Taśmowa 7 oraz że przysługuje mi prawo dostępu do tych danych, ich poprawiania oraz wycofania zgody na ich przetwarzanie." (zgodnie z Ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz.883).
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!
The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.
We regret to inform you that this job opportunity is no longer available as it has expired
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