Your role

Are you the kind of person who isn't afraid to pick up the phone and enjoys solving problems? Do you have experience in investment or finance and want to dive into the exciting world of modern banking and Fin Tech? If so, you're exactly who we're looking for!

Your mission and responsibilities

• Monitoring Trading Activities: Ensure that all trading operations are accurately and promptly monitored.
  
• Settlement and Payment Processing: Manage daily settlements and ensure all transactions are processed and completed correctly.
  
• Customer Onboarding: Handle the onboarding of new customers, ensuring compliance with all KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
  
• Customer Service: Answer incoming calls, address customer inquiries, and ensure issues are resolved quickly and efficiently.
  
• Documentation: Accurately document all processes and ensure records are securely stored and available for audits.
  
• Optimization: Propose improvements to enhance our processes and make the service even better.
  

Your qualifications and experience

• Experience in banking, ideally in payment processing, trading and monitoring the trading book.
  
• Basic knowledge of financial regulations (KYC, AML).
  
• Strong organizational skills and attention to detail.
  
• Excellent communication skills and the ability to work well in a team.
  
• Fluency in English, German is a plus.
  

Why us?

• Competitive salary and benefits package.
  
• Opportunities for professional growth and development.
  
• A dynamic and collaborative working environment.
  

Apply now!

If you are ready to take on a critical role in our operations team and have the skills and experience we're looking for, we encourage you to apply.
We look forward to your application!
Ensuring equal opportunity for all applicants in the selection process is a fundamental principle we uphold.

About us

Tradevest is a leading Fin Tech company offering an innovative platform for securities and cryptocurrency trading, specifically tailored for institutional clients. With our cutting-edge development hub located in Warsaw, Tradevest Technologies Warsaw, we drive the technical innovation behind our products. Additionally, through our brand WAWEX, we operate a state-of-the-art cryptocurrency exchange in Warsaw, providing a seamless and secure trading experience. Our mission is to empower institutional traders with advanced tools and technologies that redefine the trading landscape.
WAWEX is a cutting-edge fintech platform at the forefront of the digital finance revolution. Empowering financial institutions, brokers, and banks, WAWEX delivers seamless access to over 75 cryptocurrencies, combining state-of-the-art security with unparalleled market depth. Through innovative tokenization and real-time market insights, WAWEX is shaping the future of trading. With robust API integrations and 24/7 availability, this dynamic platform is designed for institutions ready to embrace the fast-paced world of digital assets and unlock limitless opportunities in global finance.