Job Title

Senior Order Management Specialist

Job Description

As Senior Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

• Managing complex orders with use of SAP and other supporting tools
  
• Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process
  
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
  
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)
  
• Together with team members continuously implementing improvements through Lean tooling and disciplines
  

You're the right fit if:

• You have at least 3 years of experience within Supply Chain (especially Order Management), Logistics or Transport
  
• You have very good English level (B2 or higher)
  
• You are excellent problem solver and have good organizational skills (time management, work management)
  
• You can take ownership and have good communication skills
  
• You have knowledge of SAP or other ERP (would be an advantage)
  

Our benefits:

• Hybrid model of working
  
• Annual bonus based on performance achieved
  
• Private medical care with the option to extend it to family members
  
• Benefit System cards
  
• Discount for Philips’ products
  
• Wide variety of trainings & learning opportunities
  
• Promotion of a healthy lifestyle in the office
  
• Employee Assistance Program
  

#gbs
#LI-EU
#LI-Hybrid