Portugal Job Openings

Hempel

Customer Care Representative

Palmela

FULL TIME

September 4, 2024

At Hempel, we trust you to shine. If you have the aim to contribute and embrace new challenges, you’ll enjoy phenomenal opportunities with us!

Make an impact and drive improvements

We are looking for you, a Customer Care Representative who will be instrumental in dealing with our international customers and that will bring value to the team by ensuring implementation of strategies and key initiatives that increase the effectiveness in our customer service and sales activities in the region.

As part of our team, you will be a first point of contact for our customers, playing a crucial role in supporting our sales teams and team-working with several other collaborators within our company to ensure efficient and flawless service. These are some of the tasks of the role:

Ensuring a great customer communication management
Handling price lists
Processing and running quotations and specifications.
Managing high level of customer master data.
Any general task and/or activity as may be required and related to the above functions in accordance with the business requirements of the company.

What does it take to become our new team member?

Reporting to the Regional Customer Care Manager, you will have the outstanding opportunity to agree with a truly exciting team and colleagues from all over the world, working flexibly 3 days at our Hempel’s offices located in Palmela, Portugal, and 2 days remotely.

Experience in coating industry would be appreciated.
Knowledge of CRM & ERP (D365, SAP, other databases) and Microsoft Office (Excel and pivot tables)
Solid analytical skills.
Well-built networking skills with cultural differences' awareness.
Proficient communication skills in French and English ( This requirement is indispensable for the role)
Portuguese would be an advantage.
While we value relevant experience and qualifications, meeting every requirement is not mandatory. We encourage all interested candidates to apply, as we believe in considering a diverse range of backgrounds and skills.

Join a company and department that will invest in you.

You’ll be part of an ambitious workplace where all voices are heard and all people respected, meaning that you can build a career with responsible impact.

We focus on what matters the most. As we’re owned by a charitable foundation, it sets us free to perform, act and do better. It inspires and motivates to be successful and giving to a greater purpose.

Application and further information

To apply for this position, please submit your application letter with a CV in English via our recruitment system by clicking the link ‘Apply for position’ at the top-right corner.

Final deadline for applications is 20 of September 2014.

Join Hempel

At Hempel, you’re welcomed into a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to ensuring everyone feels safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation, and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to many charitable initiatives every year. It means that when you work at Hempel, your hard work and dedication contribute to a greater cause, making your career matter twice.

Learn more about Hempel and our commitments on hempel.com/career (USE THIS LINK IN WD:

Our people - Hempel

)

#LI-Hybrid, #LI-Remote

Application due

2024-09-20

Seniority Level

Associate

Job Functions

Customer Service

Industry

Chemicals

Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.

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