Portugal Job Openings
Alcon
Customer Service Representative
Oeiras
FULL TIME
August 1, 2024
-
Remote Customer Service: Providing customer service and support via phone, email and web including:
-
Call center-based customer support in response to a high volume of low complexity inquiries
-
Customer issues analysis and in response to a fast-paced volume of higher complex inquiries
-
Acting as liaison between customers, production and distribution departments related to specific customer orders
-
Order Management with SAP, Customer Management with Salesforce
-
At least 3 years of experience in a similar role, including customer management and order management.
-
Proven experience in a call center or similar environment, capable of handling a high volume of fast-paced inquiries.
-
Excellent technical skills, including proficiency in Excel, SAP, and Salesforce.
-
Bachelor's degree preferred but not required.
-
Fluency in Portuguese and Spanish, with intermediate proficiency in English.
-
Excellent interpersonal skills, with strong communication, problem-solving abilities, and persistence in handling multiple client issues.
-
Experience in the pharmaceutical or medical device industry is a plus.
-
Competitive salary
-
Comprehensive benefits package
-
Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
-
International exposure
-
Open, friendly and collaborative culture
ATTENTION: Current Alcon Employee/Contingent Worker
New Job Alerts
Ramosteel Unip. Lda.
Chefe Equipa Montagem de Caixilharias de Alumínio - Vila Nova de Gaia
Vila Nova de Gaia
FULL TIME
October 9, 2024
View Job DescriptionGrupo Non Basta
EMPREGADO (A) DE MESA DE 1ª - GRUPO NON BASTA - Provincia
Lisbon
FULL TIME
October 9, 2024
View Job DescriptionAgência de Viagens em Lisboa
Técnico de Turismo (M/F) - (Lisboa)
Lisbon
October 9, 2024
View Job DescriptionRamosteel Unip. Lda.
Encarregado p/ Oficina - Fabrico de Caixilharias de Alumínio - Vila Nova de Gaia
Vila Nova de Gaia
FULL TIME
October 9, 2024
View Job DescriptionBurger King Portugal SA
Gestor De Turno Burger King Valongo
Porto
FULL TIME
October 9, 2024
View Job DescriptionLooking for similar job?
Syensqo
Junior Customer Service Representative NAM (Late shift)
Lisbon
August 27, 2024
View Job DescriptionFARFETCH
Customer Service Advisor - Sportswear Brand (Spanish Speaker)
Porto
August 27, 2024
View Job DescriptionNew Job Alerts
Ramosteel Unip. Lda.
Chefe Equipa Montagem de Caixilharias de Alumínio - Vila Nova de Gaia
Vila Nova de Gaia
FULL TIME
October 9, 2024
View Job DescriptionGrupo Non Basta
EMPREGADO (A) DE MESA DE 1ª - GRUPO NON BASTA - Provincia
Lisbon
FULL TIME
October 9, 2024
View Job DescriptionAgência de Viagens em Lisboa
Técnico de Turismo (M/F) - (Lisboa)
Lisbon
October 9, 2024
View Job DescriptionRamosteel Unip. Lda.
Encarregado p/ Oficina - Fabrico de Caixilharias de Alumínio - Vila Nova de Gaia
Vila Nova de Gaia
FULL TIME
October 9, 2024
View Job DescriptionBurger King Portugal SA
Gestor De Turno Burger King Valongo
Porto
FULL TIME
October 9, 2024
View Job Description