Portugal Job Openings
Lovelystay
Front Office Assistant - (Porto)
Porto
August 31, 2024
Sou uma empresa: Lovelystay
Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. Lovely Stay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and ensuring that everyone—guests, property owners, and team members—feels valued and supported. Our portfolio also includes Ando Living, a premium serviced residences brand that sets new standards in hospitality. Ando Living is the perfect example of our dedication to providing outstanding service; we currently have ten properties in Portugal and Turkey and more on the way, in vibrant cities like Madrid, Paris, and London. As a Front Office Assistant in our company, you will be a key part of the team responsible for ensuring an exceptional experience for our guests from the moment of booking to check-out. Your dedication and professionalism will be essential to the operational success and reputation for excellence of our company. Main Responsibilities: · Management of guest check-ins and check-outs, ensuring a smooth and welcoming process; · Reservation management; · Attentive monitoring of guest stays, always available to meet their needs; · Communicate daily with guest queries by e-mail, phone call & Whats App, etc; · Rigorous control of apartment and service quality; · Effective organization of an external team and supervision of their daily activities to ensure a welcoming and functional environment. Requirements: · Have a degree, preferably in the Tourism or Hospitality area; · Mandatory: Fluent English & Portuguese; · Customer focused, trying to do right by the customer at all times; · Strong organization & multitasking skills to be able to balance & coordinate varying issues at different times; · Proactively be able to strategically think & solve problems; · Flexibility to work shifts, including rotating days off; · Willingness to work both in the office and at the apartments as needed to meet operational demands. We offer: · Quarterly bonuses based on performance · Competitive salary · Meal Allowance Card · Transport Expenses · Company Events.
Requisitos : Requirements: · Have a degree, preferably in the Tourism or Hospitality area; · Mandatory: Fluent English & Portuguese; · Customer focused, trying to do right by the customer at all times; · Strong organization & multitasking skills to be able to balance & coordinate varying issues at different times; · Proactively be able to strategically think & solve problems; · Flexibility to work shifts, including rotating days off; · Willingness to work both in the office and at the apartments as needed to meet operational demands.
Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. Lovely Stay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and ensuring that everyone—guests, property owners, and team members—feels valued and supported. Our portfolio also includes Ando Living, a premium serviced residences brand that sets new standards in hospitality. Ando Living is the perfect example of our dedication to providing outstanding service; we currently have ten properties in Portugal and Turkey and more on the way, in vibrant cities like Madrid, Paris, and London. As a Front Office Assistant in our company, you will be a key part of the team responsible for ensuring an exceptional experience for our guests from the moment of booking to check-out. Your dedication and professionalism will be essential to the operational success and reputation for excellence of our company. Main Responsibilities: · Management of guest check-ins and check-outs, ensuring a smooth and welcoming process; · Reservation management; · Attentive monitoring of guest stays, always available to meet their needs; · Communicate daily with guest queries by e-mail, phone call & Whats App, etc; · Rigorous control of apartment and service quality; · Effective organization of an external team and supervision of their daily activities to ensure a welcoming and functional environment. Requirements: · Have a degree, preferably in the Tourism or Hospitality area; · Mandatory: Fluent English & Portuguese; · Customer focused, trying to do right by the customer at all times; · Strong organization & multitasking skills to be able to balance & coordinate varying issues at different times; · Proactively be able to strategically think & solve problems; · Flexibility to work shifts, including rotating days off; · Willingness to work both in the office and at the apartments as needed to meet operational demands. We offer: · Quarterly bonuses based on performance · Competitive salary · Meal Allowance Card · Transport Expenses · Company Events.
Requisitos : Requirements: · Have a degree, preferably in the Tourism or Hospitality area; · Mandatory: Fluent English & Portuguese; · Customer focused, trying to do right by the customer at all times; · Strong organization & multitasking skills to be able to balance & coordinate varying issues at different times; · Proactively be able to strategically think & solve problems; · Flexibility to work shifts, including rotating days off; · Willingness to work both in the office and at the apartments as needed to meet operational demands.
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