Optylon Krea is our real estate development and investment management firm. With two decades of industry leadership, we have managed assets worth €1.8 billion representing over 1 million square meters across Portugal and Turkey. We also act as strategic investment advisors for risk capital funds with €200 million equity in Portugal.
Ando Living is our premium serviced-residences brand, the emerging powerhouse in hospitality. Our architects infuse organic elegance into each Ando Living property, equipping them with the finest amenities and the market's best. Being guest-centric, we deliver unparalleled living experiences to our international guests. With 10 buildings in Portugal and Turkey and more under construction, we are expanding our unique European hospitality network to the most vibrant cities like Madrid, Paris, and London.
We have managed over 150,000 bookings, welcomed 400,000 guests, and generated more than €40m in revenues for our property owners. Currently operating 1,200 apartments, we are on track to amplify our portfolio to 5,000 apartments across EMEA in the coming years.
Lovely Stay, the hospitality arm of Optylon Krea, is a market-leading tech-oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most time & cost-effective, and pleasant experience to both our property owners and guests. We, at Lovely Stay, are focused on offering a friendly and quality lodging service to our beloved guests.
What's your mission?

• To ensure company-set standards across the managed properties;
• To facilitate communication with different suppliers such as housekeeping and internal teams, to guarantee the best possible outcome for every reservation;
• To ensure VIP guest relations communication;
• To verify and assert the good condition of the units managed by the company;
• Proactively contribute to the development of optimized processes across the Operational departments;
• Support in the preparation of periodic improvement reports for the properties managed by the company;
• Report directly to and assist in the day to day tasks of the Property Care Manager.

What we are Looking For:

• Academical background in Tourism or Hospitality area;
• English fluency (others will be a plus)
• Soft Skills: client oriented multitasking, capacity to work with stress situations, autonomous, proactive and detailed.
• Flexible, someone able to work shifts - 10h00-19h00 /10h30-19h30 / 11h00-20h00/11h30-20h30 / 12h00-21h00

We Offer:

• Working in a market leader organisation
• 4-day working week;
• Friendly and home-like environment;
• Possibility of career development;
• Company events;
• Competitive perks package;
• A horizontal structure, where both personal and professional growth are not only possible, but encouraged via internal and external trainings

Tipo de oferta: Integral/Full-time
Pagamento: De 850,00€ por mês
Benefícios:

• Cartão/Ticket refeição
• Subsídio de transporte

Horário de trabalho:

• Turno de 8 horas
• Turno rotativo

Remuneração suplementar:

• Bónus trimestral
• Décimo terceiro salário
• Subsídio de Natal

Pergunta(s) de seleção:

• Qual a sua Expectativa Salarial (Mensais Brutos)? - Resposta Obrigatória
• Tem disponibilidade para fazer trabalho por turnos? - Resposta Obrigatória

Experiência:

• Hospitalidade: 1 ano (Preferencial)

Idioma:

• Inglês Fluente (Obrigatório)
• Português Fluente (Obrigatório)