• Collaborate with the PRISM MWP Operations Director and the Global Operations Board to align on the vision and strategy for the PRISM MWP platform improvement.
• Manage stakeholder relationships, gaining trust and buy-in, facilitating consultations, influencing decisions, and resolving conflicts.
• Lead a multifunctional, skilled technical operations team, including business analysts, product owners, and attribution specialists, to identify and implement improvement initiatives across the PRISM MWP platform.
• Escalate concerns to senior management regarding any deficiencies in the Company’s deliverables or Operations service.
• Work closely with the technology support and solutions team to ensure operations staff have the right systems to effectively perform their roles.
• Advise on the most efficient processes for all aspects of the technical operations department and deliver improvements where inefficiencies exist.
• Plan Operational efficiencies needed to fasten the growth of our organization and promote synergies with other departments.
• Ensure operational staff’s skills are kept current and relevant to changing technologies and workflows.
• Manage, track, and report issues across the Operations team and implement a continuous improvement process to rectify any problems or lessons learnt.
• Provide weekly reports to the Director of Operations and hold regular meetings with peers and team leads.

• Bachelor’s Degree in Business Administration, Management, Economics, Computer Science, Engineering, or related fields – any additional academic background will be advantageous.
• Minimum of 5 years of proven experience in project management roles – preferably within Agile, data focused and cloud-oriented environments.
• Full business proficiency in English (B2 Level Minimum) – any additional linguistic skills will be beneficial.
• Experience of defining and building requirement documents in a hands-on development lifecycle environment (Jira, Azure, Excel).
• Previous experience with relational database platforms (SQL ideally).
• Proficiency in MS Excel, Share Point and Power BI will be highly desirable for data management and analysis.
• Able to challenge the status quo – constructively and appropriately challenge what, why and how things are.
• Able to think laterally and leadership - creative thinking and problem-solving skills.
• Strict adherence to timelines, scope, and work effectively within constraints.

• Inquisitive, with critical thinking, and demonstrate a genuine passion for consumer behaviour.
• Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
• Is proactive, optimistic, and willing to get involved to achieve the team's goals and objectives.
• Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments.
• Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner.

• Any relevant certification in Project Management (e.g., PMI; PMP; PRINCE2; Agile Certified Practitioner).
• Previous experience in leadership roles within a multicultural business environment and developing solid working relationships with cross-functional teams and stakeholders from different countries and cultures.
• Any knowledge or experience in cloud computing, especially with platforms like MS Azure, AWS or Google Cloud, as it aligns with the transformation journey.
• Previous knowledge of My World Panel and Kantar Worldpanel’s Operational structure will be highly beneficial.

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