As a Housekeeping Supervisor, you should be flexible in your daily routine as The Social Hub is an ever-changing vibrant hotel. Your job is to ensure excellent cleanliness and spot on rooms. You should be used to a flexible working routine and have great communication skills. We're looking to onboard someone by November 2024.
We're opening our first Social Hub in the Portugal and we couldn't think of a better place to do it than in Porto. Located in the heart of the Praça de Dom João in the city center of Porto, The Social Hub will operate 310 rooms, a restaurant and rooftop-bar, as well as a thriving co-working community. We're so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Portuguese community?
Your mission, should you choose to accept:
You will be reporting directly to the Community Manager and you are mainly responsible for the cleaning of the hotel and student rooms. In addition, you will also be responsible of the cleanliness of the hotels' shared kitchens and public areas.
As a Housekeeping Supervisor, you should be flexible in your daily routine as The Social Hub is an ever-changing vibrant hotel. Your job is to ensure excellent cleanliness and spot on rooms. You should be used to a flexible working routine and have great communication skills.
In case you don't know who we are (ahem):
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do:

• Make sure the hotel is 24/7 sparkling & super-clean!
• Coordinate work activities with our external cleaning partners for all of our rooms, kitchens, restaurant, and coworking area
• Supervise and follow up on performance of external cleaning partners according to the contracts;
• Plan and co-organize our student check in and check out;
• Responsible for the overall quality & cleanliness of the rooms; daily, weekly & monthly workflows;
• Ensure adequate stock levels of all needed supplies;
• Organize and structure the storages;
• Evaluate records to forecast department personnel requirements;
• Make recommendations to improve quality of rooms and ensure more efficient operation;
• Examine building to determine need for repairs or replacement of furniture or equipment, and make recommendations to management.

Who You Are:

• You have at least 2 years experience in a housekeeping supervisor/manager role
• You're fluent in English and can get by in Portuguese (written and spoken), other languages are a bonus
• You're a clean and organised master-mind
• A big star in organising and structuring any Housekeeping Department
• You're extremely calm under pressure and a multitasking machine!
• You're legally allowed to work in Portugal.

What We Offer

• The opportunity to work and learn at a dynamic, young, international organization; we're a real game changer in the hospitality industry
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.