Portugal Job Openings

DBServices Portugal

Jira Administrator

August 8, 2024

DBServices helps to design, develop and support digital platforms for large and mid-sized companies in ITC, Banking, Retail, Government, Health, and other industries in Europe and Americas.

Tasks

  • Manage and maintain the Jira platform, ensuring its optimal performance and availability.
  • Customize Jira workflows, fields, permissions, and notifications to meet the specific needs of various teams and projects.
  • Provide technical support and training to users, helping them to effectively utilize Jira for project management and issue tracking.
  • Perform regular system audits, upgrades, and patches to ensure security and compliance with industry standards.
  • Collaborate with cross-functional teams to integrate Jira with other tools and systems, enhancing overall productivity and efficiency.
Requirements

  • 3 years of Jira-Confluence administration experience.
  • Experience with the internal Java API of Jira.
  • Experience with Groovy scripting, especially using Script Runner plugins.
  • Experience with Jira Server and Data Center (no Jira Cloud).
  • Gather business process requirements and determine ways to optimize/improve the setup and configuration of Jira/Confluence/Bit Bucket.
  • Provide application support for Jira and Confluence for IT and the rest of the company.
  • Understanding of Jira APIs and webhooks.
  • Support Jira and Confluence users.
  • Work with business users to evaluate Jira and Confluence plugins, determine licensing needs, and perform testing, installation, and configuration of the plugins.
  • Use design skills to define Jira workflows and related screen schemes for complex and high-impact projects.
  • Implement custom XML-based gadgets in Jira.
  • Support and configure Jira plugins as needed.
  • Generate documentation on workflows and processes implemented in Jira to support runbooks.
  • Create Jira projects, queries, and reports as needed.
  • Spanish is a requirement.
Benefits

At DBSPT you will find:
  • A collaborative environment, with sense of community
  • The opportunity to meet people from different countries and cultures;
  • Personal and professional development program with full access to the Alura courses platform.
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