Your mission

Are you a strategic leader with a passion for optimizing operations and driving project success? Our company, a leader in innovative web and application development, is seeking a dynamic Operations Manager to join our team. Reporting directly to the COO, you will play a critical role in shaping our operational excellence by defining and implementing processes, managing a team of project managers, and ensuring alignment across all departments. If you are a proactive problem solver with a knack for process improvement and a keen eye for detail, we want you on our team to help us reach new heights.

Responsibilities

• Department Leadership: Lead, manage, and mentor the project management team, fostering a collaborative and high-performance culture.
• Process Definition: Develop, implement, and refine processes for roadmap planning and project workflows to ensure efficient and effective operations.
• Documentation: Oversee the creation and maintenance of comprehensive documentation for processes, projects, and best practices.
• Reporting & KPIs: Establish and monitor key performance indicators (KPIs) to track the progress and success of projects, and prepare regular reports for senior management.
• Departments Consultancy: Work closely with department owners to provide guidance and support, ensuring operational efficiency and alignment with overall business goals.
• Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance productivity and quality.
• Stakeholder Communication: Ensure clear and effective communication with all stakeholders, including department heads and team members, to guarantee project alignment and success.
• Team Building: Responsible for building and expanding the entire operations team, ensuring the team has the necessary skills and resources to succeed.
• Resource Management: Oversee resource allocation and ensure optimal utilization of team members to meet project deadlines and deliverables.

Requirements

• Education: Bachelor’s degree in Business Administration, Operations Management, Project Management, or a related field. MBA or relevant certification (PMP, Six Sigma) is a plus.
• Experience: Proven experience (10+ years) in operations management, project management, or a similar role, preferably within a tech or digital agency environment.
• Leadership Skills: Strong leadership and team management abilities, with a track record of successfully leading and developing teams.
• Process-Oriented: Exceptional ability to develop and optimize processes, with a focus on continuous improvement
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with stakeholders at all levels.
• Technical Proficiency: Familiarity with project management software (e.g., Jira, Trello) and tools for documentation and reporting (e.g., Confluence, MS Office Suite).
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Consultancy Skills: Experience working collaboratively with department owners to ensure strategic alignment and operational efficiency.

Benefits

• 40 days of holidays of your choosing (take only the bank holidays you want!)
• Flexible working hours.
• Competitive salary based on experience (up to 65,000€/year).
• Work from home (WFH) allowance, to cover WFH costs.
• Other benefits and allowances such as Gym, Private Health Insurance and Education.

About us

Odds Scanner Group is a media and technology startup based in Malta, active in various European and Latin American markets within the sports and gambling industries. Our brands, including Odds Scanner, Sambafoot and Mega Chute, lead the way in delivering high-performance conversion funnels and engaging sports content. We have a diverse and international team with members working from Malta, Portugal, Brazil, and beyond.