Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. We provide unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and ensuring that everyone—guests, property owners, and team members—feels valued and supported.
Our portfolio also includes Ando Living, a premium serviced residences brand that sets new standards in hospitality. Ando Living is the perfect example of our dedication to providing outstanding service; we currently have ten properties in Portugal and Turkey and more on the way, in vibrant cities like Madrid, Paris, and London.
Our focus on innovation, transparency, and growth, combined with our commitment to continuous improvement and a collaborative spirit, drives our success! If your goal is to be part of a dynamic company, Lovely Stay is your starting point!
Key Responsibilities:
· Oversee and control a segment of our premium properties.
· Follow the company standards and engage with clients to create long-term customer loyalty.
· Establish and maintain open, collaborative relationships with cleaning team, suppliers, fellow regional team members and upper management team.
· Communicating with guests and reporting to back-office.
· Coordinate repairs, both routine and emergency, to ensure the property is in good condition,
· Reporting every need to the maintenance department or external suppliers.
· Be the point of contact and the support of the cleaning team within the portfolio under management
· Maintain records of leases, correspondence, contracts, and maintenance activities.
· Conduct regular property inspections to ensure safety, maintenance, and compliance with lease agreements.
Requirements:
· Tourism/ Hotel Management academic background is a plus.
· Previous experience in the hospitality field is an advantage, particularly in premium hospitality.
· Previous experience managing properties is desirable.
· Written and spoken fluency in Portuguese & English.
· Strong communication skills with the ability to communicate effectively with suppliers, clients & colleagues.
· Autonomy and capability of acting quickly and solving challenges.
· Strong attention to detail with high quality standards.
· Organization and stress management.
We Offer:
· Working in a market leader organization.
· Competitive package.
· Working in a fast growing & international environment.
· Have a real contribution and impact in the organization.
· Meal allowance & transportation expenses.
· Friendly Environment.
· Company Events.
Tipo de oferta: Integral/Full-time