Portugal Job Openings

Atlean World

Tech Support - German Speakers

Lisbon

FULL TIME

October 24, 2024

Atlean World is recruiting a German Tech Support to work in Lisbon, Portugal.
The project, based in the USA, is the world's largest software manufacturer with around 114,000 employees and sales of around 90 billion US dollars. The company is known for its operating system and its software package, and was founded on April 4, 1975.
The Job:
  • • Advice and support for corporate customers (SMBs) and partner companies on
technical questions;
  • Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English;
  • Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies;
  • Identifying relevant processes and forwarding corresponding feedback to other teams;
  • The subject of the technical inquiries is, among other things, related to software such as Intune, Teams, Sharepoint or Office 365, as well as system administration. Basic knowledge of some of these topics, as well as experience in technical support or system administration is required for this position.
Requirements
  • Native level of written and verbal communication skills in German
  • B2/C1 level in English
  • Availability to work in rotating shifts;
  • Good computer skills;
  • 1 year of technical support experience or as system administrator - MANDATORY
  • Excellent communication and interpersonal skills and team spirit;
  • EU Passport or PT Residency Card - MANDATORY
Benefits
  • Lots of Fun and Life Experience
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after 6 months of contract signature (in addition to the standard insurance).
  • Relocation Package:Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your flight expenses Accommodation in one of our Client's company’s shared apartments;
  • Free Portuguese lessons, sports activities, and much more!!
Did we mention football tournaments, beach barbecues, surf lessons, and cultural events?
Make it happen!
Apply for this job
Job Type: Full-time
Application Question(s):
  • Do you have a European ID or Portuguese Residency Card?
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