A Cargo Supervisor plays a vital role in managing and overseeing the handling, storage, and transportation of goods within a logistics or shipping environment. Below is a comprehensive job description for a Cargo Supervisor:
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### **Job Title:** Cargo Supervisor
### **Department:** Logistics / Shipping
### **Reports To:** Operations Manager / Cargo Manager
### **Location:** [Location of the Job]
### **Job Summary:**
The Cargo Supervisor is responsible for supervising and coordinating the activities of workers engaged in cargo handling and storage operations. The role involves ensuring the efficient and safe movement of goods through the terminal or warehouse, managing staff, and maintaining compliance with all relevant regulations and company policies.
### **Key Responsibilities:**
- **Supervision and Management:**
- Supervise cargo handling operations, including loading, unloading, and storage of goods.
- Coordinate and monitor the activities of cargo handlers, forklift operators, and other personnel.
- Ensure that all operations are conducted in a safe and efficient manner, adhering to company procedures and safety regulations.
- **Cargo Operations:**
- Oversee the proper handling, labeling, and documentation of cargo to ensure accuracy and compliance with customs and legal requirements.
- Monitor the loading and unloading of cargo to prevent damage and ensure efficient use of space and equipment.
- Inspect incoming and outgoing shipments to verify contents and condition, reporting any discrepancies or damages.
- **Staff Training and Development:**
- Train new employees on proper cargo handling techniques, safety protocols, and company policies.
- Conduct regular safety briefings and ensure all team members are aware of and adhere to safety standards.
- Evaluate employee performance and provide feedback, coaching, and disciplinary action as necessary.
- **Inventory and Documentation:**
- Maintain accurate records of cargo movements, including inventory logs, delivery receipts, and shipping documents.
- Ensure all documentation is complete and accurately reflects the status and condition of the cargo.
- Assist in the preparation of reports and audits related to cargo operations.
- **Customer Service:**
- Liaise with customers, suppliers, and other stakeholders to coordinate cargo operations and resolve any issues.
- Ensure timely and accurate communication with customers regarding the status of their shipments.
- Address and resolve customer complaints related to cargo handling and delivery.
- **Compliance and Safety:**
- Ensure compliance with all relevant regulations, including health and safety, environmental, and customs requirements.
- Conduct regular inspections of equipment and facilities to ensure they meet safety standards.
- Implement and enforce safety policies and procedures to reduce accidents and injuries.
### **Qualifications:**
- **Education:**
- High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.
- **Experience:**
- Minimum of 3-5 years of experience in cargo handling, logistics, or warehouse operations, with at least 1-2 years in a supervisory role.
- **Skills:**
- Strong leadership and team management skills.
- Excellent organizational and time-management abilities.
- Proficient in using cargo management software and Microsoft Office Suite.
- Good communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Knowledge of health and safety regulations related to cargo handling.
- **Certifications:**
- Certification in cargo handling or safety management is preferred.
### **Physical Requirements:**
- Ability to lift heavy objects and work in varying environmental conditions (heat, cold, etc.).
- Ability to stand, walk, and bend for extended periods.
### **Working Conditions:**
- This role may require working in shifts, including nights, weekends, and holidays.
- The position may involve working in outdoor and warehouse environments.
### **Salary Range:**
- [Specify the salary range or state "competitive salary based on experience"]
### **Benefits:**
- [List any benefits such as health insurance, retirement plans, etc.]
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This job description outlines the key duties and qualifications required for a Cargo Supervisor role. The specifics may vary depending on the company and the particular industry sector.
Job Type: Full-time
Application Deadline: 02/09/2024