Document Controller/Dispatch Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Qatar has an opening for a Document Controller/Dispatch Specialist where you will receive, handle and transmit physical documents/files, complying with regulations and internal procedures as well as coordinate shipment papers and physical flow ensuring that customer requirements are met and takes corrective actions in case of deviations from customer requirements. Join us now in connecting people and improving lives.

In this Document Controller/Dispatch Specialist position

• You will receive, handle and transmit physical documents from airlines/shipping lines or other 3rd parties adhering to regulations and internal procedures.
• You will receive Arrival Notice, Create the files in LOGIS/CW1, Responsible for Timestamps for both AIR/SEA.
• You will log all IC invoices related to Air/Sea freight shipments in LOGIS/CW1.
• You will retrieve and Upload documents through EDM.
• You will be creating Profiles for Customers in EDM.
• You will ensure customers are updated and notified of their shipments (handover).
• You will ensure all handover invoices are paid for and recorded/receipted.
• You will ensure documents and delivery orders are checked and collected daily.
• You will ensure that all discrepancies in documentations are handled immediately to avoid storages.
• You will ensure COD shipments payments are received before handover of documents.
• You will ensure that the AFR Motiv8 KPIs timestamps are updated daily.
• You will ensure all costs are captured and signed off.
• You will ensure proper documentation flow is well coordinated within the department.

Now, here’s what we need from you

• Good knowledge of imports/exports procedures and documents
• Minimum O'level qualification
• Knowledge of freight forwarding business
• Good administration skills
• Cooperative working with others to achieve targets and objectives.
• Responsibility and capacity to keep commitments.
• Compliance with the intent of policies, procedures, and agreements

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.