• Work with users to analyze, recommend, and test quality enhancements of decision support tools to improve decision making across RM function such as inventory, pricing, analytics, and operations.

• You will establish, quantify and enforce, through monitoring, vendor services as agreed in service level agreements for tools used by RM function such as inventory, pricing, analytics, and operations.

• Monitor and analyze performance of systems including run times, job processing and identify operational needs and, where necessary, solve problems by developing solutions to support RM analysts in carrying out their daily tasks allowing them to meet their revenue objectives.

• Work with users and vendors to identify improvement opportunities of systems and applications, writing business requirements for systems to deliver on new functions and capabilities ensuring a balance, time, scope, value and technical feasibility.

• Work with vendors and other stakeholders, for example IT, Digital, Commercial to ensure systems are integrated and following best practices for reliability and commercial benefits.

• identify areas of improvement and development of all systems and applications used by Revenue Management department.

• Bachelor’s Degree or equivalent, preferably in Computer Science, IT Science, Mathematics or Engineering.

• Minimum 4 years of Job related experience working in Revenue Management team of a reputed airline.

• You should have knowledge of airline RM systems such as Inventory, Pricing, O&D Revenue Management, Group Revenue Management.

• You should have experience working on applications such as PROS, Pricing systems, Altea Inventory, GDS.

• Strong analytical skills – Ability to identify and resolve critical issues

• Strong Project Management skills – Ability to work with multiple and time-sensitive projects

• Proficient in MS Office, SQL, Databricks, etc.

• Experience in developing and delivering of training materials.

• Knowledge of programming languages such as R, Python, and Java would be preferred.

• Experience on System Administration and Project Management is a must