Role Description:

• Confluence Page Setup: Design and structure a Confluence page that clearly outlines the procedural and technical controls related to marketing fraud prevention, detection, and recovery.
• Documentation: Gather detailed information from relevant teams to document current fraud control measures and processes.
• Content Organization: Organize the documentation into logical sections, including prevention strategies, detection methods, recovery processes, and relevant technical details (e.g. links to github, runbooks).
• Collaboration: Work closely with subject matter experts to ensure accurate representation of technical controls, data flows, and workflows involved in marketing fraud controls.
• Updating Procedures: Ensure there is a process in place which will continue the Confluence page is kept up-to-date with changes in controls, policies, or technical solutions to reflect ongoing improvements or adjustments.
• Visual Aids Creation: Incorporate charts, diagrams, or flowcharts where needed to visually explain complex processes or system architectures related to fraud management.
• Quality Assurance: Review the content for clarity, consistency, and completeness, ensuring it meets internal documentation standards and is easily understandable by both technical and non-technical stakeholders.
• User Access Management: Manage user access permissions to the Confluence page, ensuring appropriate personnel have the ability to view or edit the documentation.
• Training Support: Assist in creating training materials or user guides related to the documented controls for educating relevant teams about fraud prevention and detection strategies.

• Strong analytical mindset, ability to use SQL, Excel, Visualization tools to translate data to identify business problems/solutions
• Must be self-disciplined
• Trustworthy character
• Good and effective communication skills
• Ability to plan, prioritize and manage time to meet deadlines
• Comfortable and fluent in English, both written and spoken

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
• Working in a fast-paced and performance driven culture
• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Competitive compensation and benefits package
• Vast amounts of data to validate your ideas and the opportunity to experiment with real users