Romania Job Openings
Stryker
Clinical Support Specialist - Bucharest
Bucharest
FULL TIME
October 10, 2024
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job Summary
The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Stryker Romania will focus on supporting our customers to provide a best in class procedural solution.
Additional responsibilities also include working with the local sales representative to coordinate training and in-theatre support to ensure exceptional levels of customer care both in theatres and in the wider hospital are delivered.
What you will do:
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Providing Customer care support for physicians, surgical theatre staff, hospital administration & procurement
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Organizing and conducting training workshops with participation from surgical & theatre staff
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Helping initiate and drive theatres and patient pathway efficiencies for the benefit of the customer
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Working closely with other team members within the defined region, and the National Sales Manager, to ensure customer service levels are best in class
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Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation
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Understanding the clinical application of the broader Stryker portfolio to offer our customers the best possible solution
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Conducting trials and evaluations of product in theatre and clinical environment as required
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Planning, executing and monitoring all measures necessary to help achieve industry leading support
What you need:
Required:
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Bachelor's Degree
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Minimum 2 years of relevant experience in Clinical Support or as an Application Specialist
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Basic computer knowledge including Microsoft Office suite programs including Excel, Outlook and Power Point
Preferred:
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Joint Replacement or General Surgery product experience preferred
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Experience in clinical, theatre work environment
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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