Live Chat & Digital Inbound Sales Advisor

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:


Hewlett Packard Enterprise (HPE) is providing expertise and experience to customers all around the globe to help them understand the value of data in multi-connected and data driven world. HPE transform businesses by connecting and protecting data and helping the customers with solving IT problems.
Now more than ever, corporations need to move faster and adapt quickly to change. HPE brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. HPE delivers as-a-service solutions in a pay-per-use model through our edge to cloud platform fully managed by you or by HPE including colocations, and your data center.
With HPE, enterprise companies will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up one’s staff to better address other business needs. At HPE, we believe our success is based on the success of our customers.

How you’ll make your mark:

Digital Marketing/Sales Advisor with English is responsible for understanding customer requirements and providing guidance & support to new & existing corporate customers who visit HPE.com sites.

• Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements.
• Being able to articulate the company’s technology and product portfolio, positioning to both business and technical users.
• Engaged in a presales technical consultancy and advisory role, the consultant will provide assistance and guidance during the process by identifying customer’s requirements.
• Support the customer in defining their needs to recognize new business and lead generation opportunities.

Responsibilities:

• Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers.
• Provide SME support, in a professional manner, to customers within agreed time frames.
• Position HPE solutions to customers with professionalism and enthusiasm to generate leads.
• Comply with all HPE web standards, processes and tools.
• Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

About you:

• Excellent communication and grammar skills (written and verbal).
• Fluent in English.
• Sales experience or customer service skills.
• Strong organizational, time management, and planning skills.
• Strong ability to multi-task and stay focused in high-pressure situations.
• Moderate knowledge and understanding of customer conversational experience principles.
• Basic knowledge of web or digital marketing principles.

Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

Join us and make your mark!


We offer:

• 
  A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
#LI-Hybrid


HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Market Analysis {+ 5 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.


#romania
Job:
Marketing Job Level:
Entry
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.