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  Plan and direct sales/service programs to promote new markets, develop new business and provide efficient and prompt service to the existing customer base.
• Establishing and maintaining positive working relationships with current and potential clients.
• Create a positive image of Flsmidth with customers to become the preferred seller with their own base.
• Conduct customer visits with existing and potential customers to identify and proactively address concerns, resolve issues, and meet or exceed expectations.
• Act as a point of contact to provide market, industry and trend data with clients, marketing and sales staff and other Flsmidth representatives
• Coordinate kick-off meetings with clients to monitor progress and identify/address issues.
• Maintain comprehensive knowledge of Flsmidth's capabilities to keep abreast of new products and technologies.
• Manage quotation activity through Flsmidth Systems to assist with resource management.
• Manage and maintain CRM to effectively organize customer communications and basic installation.
• Conduct market/customer research to identify potential sales and assess customer needs.
• Will travel at least 80% of the time annually, both domestically and internationally.
• Gather correct technical data and represent FLSmidth aftermarket at locations in Middle East
• Maintaining strong relationships with our existing client base and building strong relationships with potential new clients in the mining industries
• Ensure the delivery of services and successful solutions to mining clients within the Middle East
• Gather comprehensive knowledge of markets and project activities in the Middle East
• Assisting the overall sales process towards the customer, including submitting technical and commercial proposal until final negotiations
• Ensure adherence to the FLSmidth Safety Policy and follow up on compliance within the Special Area of Responsibility
• Report on regional sales opportunities - forecast quarterly and annual business results.
• Preparing and reviewing the annual budget for the area of responsibility
• Analyze regional market trends and discover new opportunities for growth.

• Provide monthly and quarterly sales forecasts.
• Achieve or exceed the agreed budget. Order Generation:
• Consult with customers to understand their needs.
• Translate customer requirements and needs into effective solutions.
• Compile and present technical presentations and quotations to customers

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  Must possess a bachelor’s degree in, Mechanical Engineering or chemical engineering.
• The successful candidate must be a person who speaks Arabic and be qualified to engineering degree level or equivalent.
• Fresh graduates or with one or two years' experience in mining will be considered.
• Excellent interpersonal technical skills - preferably a general technical understanding of mining equipment and sales skills - an understanding of customer organizations for how to make a purchasing decision.
• Human Relations Skills - They have interpersonal skills to create good relationships with client staff and how to communicate effectively externally and internally.
• Language skills - Arabic (mother tongue) and English fluent in reading and writing.
• Proficient with computer software – MS office, CRM, SAP, Power BI
• Excellent customer service skills
• Effective negotiation skills and handle complaints and objections